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Behind the scenes, hospitality can be a tough place to work - long hours, high pressure, angry customers and stressed colleagues. And some workers say bullying and abusive behaviour are part of the culture.
So why has that become normal, and what would it take to change it?
In this week's Deep Dive, you'll hear from hospitality workers about the realities of the industry — from surviving toxic workplaces to one chef who's trying to do things differently.
Plus, you'll hear from a union rep on how the next generation of workers is pushing back against this culture.
Guest:
Tim Kennedy, national secretary, United Workers Union
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There's a lot to talk about Pauline Hanson this week, from her National Press Club speech and her pledge for a 'monoculture', to the protest poster and the toy bulldozer gifted to her by Gina Rinehart. 
And, US World Cup fans are being made fun of on social media for their 'lame' chants, will they have anything better prepared than "I believe that we will win" when they take on the Socceroos this weekend? 
Plus, Snapchat's parent company dropped its augmented reality glasses this week. Some say they're a game-changer – others reckon they're ugly. 
Host Dave Marchese is joined by entertainer Etcetera Etcetera and Crikey News reporter Daany Saeed.
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Iran won't develop nuclear weapons, according to a memorandum of understanding signed with the US to end the war. So what else was agreed to? 
And we ask Australia's Minister for Multicultural Affairs if, as Pauline Hanson says, multiculturalism has failed.
Plus, social media is an angry place. We find out who's profiting from the outrage. 
Listen now: 
01:04 - What have the US and Iran agreed to? 
05:41 - Labor reacts to Pauline Hanson's monoculture speech
12:00 - The power of 'angertainment'
Guests: 
Anne Aly, Minister for Multicultural Affairs
Ed Coper, author, Angertainment: How Social Media Outrage Ruined Everything
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Listen on the triple j app or on your radio live every weeknight at 5:30pm

Why is everyone so angry online?
Is it just the state of the world, or could some of that fury have been strategically manufactured?
According to political communications expert Ed Coper, "angertainment" is shaping society and there's a high chance you have fallen victim to it.
In this chat, Ed talks about his investigation into the social media algorithms that are designed to make us mad, and why he thinks it's impacting the way we communicate and vote.
Guests:
Ed Coper, author, Angertainment: How Social Media Outrage Ruined Everything
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One Nation leader Pauline Hanson gave her first speech at the National Press Club today, and there was an unwanted intrusion. 
Plus, we hear what it's like being addicted to the pokies, as advocates in one state push for the number of machines to be halved.
Also, we've got the details on Kyle Sandilands' deal with radio giant ARN. 
And all the latest from the FIFA World Cup.
Listen now:
01:08 - What did Pauline Hanson say?   
07:30- Addicted to the pokies
18:36 - Kyle Sandilands deal 
23:54 - World Cup latest
Guests:
Evelyn Manfield, political reporter, triple j hack
Dr Louise Francis, lecturer, Curtin University
Sam Buckingham Jones, media reporter, Australian Financial Review
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Subscribe to the hack podcast
Listen on the triple j app or on your radio live every weeknight at 5:30pm