Broker Bulletin

• How to close customers on the first call

  What if you could lock in commitment and get a headstart on necessary docs, all before you hang up the phone? In this episode of Broker Bulletin, Patrick Noll, founder of Runestone Finance, sits down with Alberto Gorgioski, Associate Director of Loan Market to chat all about how he’s built a customer-centric approach to the first call that’s clear, confident and highly effective, without ever sounding “salesy.” Patrick shares how he reads the room on every first call, balances empathy with urgency, sets his own boundaries, and uses smart processes to get documents back faster and build instant trust. You’ll hear: Why setting the tone early builds better clients and stronger referrals The trick to creating urgency without pushing people away How to close without the hard sell (and still get docs back that night) Whether you’re struggling with follow-up fatigue or looking to tighten up your pipeline, this episode is packed with practical gold. Like this episode?Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected] can also connect with us on Instagram @lmg.broker and on LinkedIn. Let’s keep the conversation going.lmg.broker/broker-bulletinSee omnystudio.com/listener for privacy information.

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• The broker who said no to referral partners – and built a $140M business from Instagram

  What if you could grow your brokerage without paying for leads or relying on referral partners? In this episode of Broker Bulletin, David McQueen chats with Peter Savage of Savage Money. Peter’s a broker who’s turned social media into a lead-gen machine, and built a business with zero referral partners, no paid lead sources, and 85% conversion rates. Peter shares how he used ADHD as a superpower, built a brand from scratch, and now regularly settles up to $19 million a month, all while staying unapologetically himself. You’ll hear: The four-step formula behind every high-performing video Why content is pointless if your back-end can’t scale with demand How Pete built trust with a national audience, without leaving Adelaide If you’ve ever thought “I should post more on socials” or wondered how to cut through the noise online, this episode is for you. Like this episode?Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected] can also connect with us on Instagram @lmg.broker and on LinkedIn. Let’s keep the conversation going.lmg.broker/broker-bulletinSee omnystudio.com/listener for privacy information.

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• Why not all business is good business: Sam White and Lauren Hall

  What if the secret to a thriving brokerage isn’t doing more… but doing what feels right? For Lauren Hall, real success came when she backed herself, focused on the clients and community that mattered, and built a business that truly aligned with her values. In this special Success Breeds Success episode of Broker Bulletin, Sam White sits down with Lauren, the broker behind Loan Market Lauren Hall on the on the Gold Coast, to unpack her journey from tradie to banker to broker - and share why walking away from the “big opportunities” led to better ones. With $34 million worth of deals settled in her first six months, Sam and Lauren explore: What brokers get wrong about “growth” The hard truth about working with the wrong partners Why your values are your best business strategy How financial literacy became her biggest differentiator If you’ve ever felt stretched, stuck, or just slightly off-track, this episode will remind you that saying no can be the most powerful move you make. Like this episode?Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected] can also connect with us on Instagram @lmg.broker and on LinkedIn. Let’s keep the conversation going.lmg.broker/broker-bulletinSee omnystudio.com/listener for privacy information.

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• Be the expert the media calls (and reap the awards) – PR tips for brokers

  Want your name in the media? Wondering how brokers land those award wins and turn a single headline into months of momentum? In this episode of Broker Bulletin, recorded live at Growth Summit, Toast Finance’s Scott Baker sits down with Annie Kane, Managing Editor of The Adviser, to unpack how brokers can get visible, be valuable, and use PR to supercharge trust and credibility. Annie shares what journalists are actually looking for, why most PR pitches miss the mark, and how brokers can stand out, without shouting! From social proof to scheduling posts, this chat is packed with practical ways to turn one media moment into ongoing business growth. You’ll learn: What makes a broker story newsworthy How to pitch like a pro (and avoid your emails being deleted) Why social media matters—and how to keep it working while you sleep What not to do in your award submission (hint: it involves AI) Whether you’re chasing coverage, clients or your next trophy, this one’s for you. Like this episode?Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected] can also connect with us on Instagram @lmg.broker and on LinkedIn. Let’s keep the conversation going.lmg.broker/broker-bulletinSee omnystudio.com/listener for privacy information.

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• Engaged and ready for anything: how to give your team the edge

  Keeping a broker network engaged in a fast-changing market is no small feat. But for Stephen Harris, General Manager of Nectar Mortgages, it’s all about staying personal at scale. In this episode, recorded live at Growth Summit Gold Coast, LMG’s Mark Montalto sits down with Stephen to unpack how Nectar supports 160 team members nationwide, without losing the human connection. From gamified data to one-on-one phone calls, Steve shares how brokers can grow sustainably, leverage tech without overwhelm, and stay focused on what matters: clients. You’ll hear: Why tech should support - not replace - the broker-client relationship How to tailor your support strategy to every broker’s ‘love language’ The real-world ways AI is already shaping broker businesses How small, consistent communication keeps a team connected Whether you're managing a team, growing your solo practice, or just feeling a little ‘stuck in the fourth bedroom,’ this is a grounded chat on how to build a brokerage that works for people, not just processes. Like this episode?Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected] can also connect with us on Instagram @lmg.broker and on LinkedIn. Let’s keep the conversation going.lmg.broker/broker-bulletinSee omnystudio.com/listener for privacy information.

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