Broker Bulletin

• What actually breaks a brokerage?

  It’s usually not the stuff you think. One dodgy supplier. One reused password. One too-convincing email. Boom…trust gone, deals stalled, reputation cooked. In this week’s episode of Broker Bulletin, Nicolas Katsouras (GM - Outsourcing) chats with Luke Jarmaine, LMG’s Group Chief Risk Officer, to break down what actually puts broker businesses at risk - and how to stay one step ahead. You’ll get the lowdown on: Why third parties are often your biggest cyber risk What the hell ISO 27001 and SOC 2 actually mean (and why it matters) The 3 must-haves in any outsourcing partner Luke’s #1 non-negotiable for any growing team (spoiler: MFA, everywhere) How to keep things secure without slowing your business down This isn’t a scare campaign. It’s a practical, plain-English guide to growing with confidence. Like this episode? Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected] You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here.See omnystudio.com/listener for privacy information.

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• The 10-minute rule that separates top brokers from the rest

  In today’s market, the difference between winning and losing a client can come down to just minutes. In this week’s episode of Broker Bulletin, Alex Ventura, LMG Asset Finance’s head of marketing, sits down with Ace Shuster, Director of Asset Finance Avenue, to unpack the truth about lead generation, and why most brokers are blaming the wrong thing. Ace reveals how he built a thriving asset finance business in just 12 months by mastering both digital and referral leads. From hitting the phones within 10 minutes of an enquiry to hosting small-business networking lunches, his approach proves it’s not just about where leads come from, it’s about what you do next. You’ll learn: Why speed-to-contact and speed-to-submission can make or break a deal How to treat digital leads differently to referrals The follow-up cadence that actually converts Why consistency, not heroics, drives long-term growth If you’ve ever thought your leads weren’t up to scratch, this episode will change the way you think. Like this episode? Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here.See omnystudio.com/listener for privacy information.

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• The truth about going viral as a mortgage broker

  Going viral isn’t always the golden ticket brokers imagine it to be. In this live episode of Broker Bulletin, Adelaide-based broker Sam Neville, founder of I Am Lending, reveals how she built a thriving business almost entirely through TikTok and Instagram and why “likes” don’t always equal leads. In conversation with LMG’s Grace Ormsby, Sam gets raw about what really works on social media, what doesn’t, and why she refuses to “gatekeep” her playbook. You’ll learn: How one video turned 200 views into 200,000 overnight Why your focus can’t be on going viral The batching system that keeps Sam consistent without burning out Why sharing, not competing, is the ultimate growth hack If you’ve ever wondered how to make social media work for your brokerage, or you’ve simply been too nervous to start, this episode is your blueprint. Like this episode? Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here.See omnystudio.com/listener for privacy information.

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• The Lending Lowdown: faster approvals for self-employed clients

  Self-employed clients can be complex, but working with them doesn’t have to be stressful. In this episode, Jason Basseal, Director at Loan Market Burwood, teams up with Apollo’s Head of Credit, Jacqui Kelleher, to unpack what brokers really need to know when navigating self-employed applications. With self-employment on the rise, lenders are having to rethink how they assess income and risk. Jason and Jacqui explore how brokers can stay ahead of the curve, sharing real-world insights, common traps to avoid, and tips for building stronger, smarter applications. So, how can you give your self-employed deals the best shot at success? Notes, notes and more notes Build out the bigger picture with a family tree Don’t try to be everything to every industry It’s a practical, no-nonsense chat designed to help you get approvals faster and with less fuss. Like this episode? Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected] can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here.See omnystudio.com/listener for privacy information.

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• The Lending Lowdown: Debunking the SMSF myth

  SMSF loans might sound complex but once you know the structure, they’re often simpler than standard deals. In this episode of Broker Bulletin, Invictus Finance’s John Cassar and Thinktank’s Joel Harrison strip back the confusion to talk real-world SMSF wins, traps to avoid, and how brokers can start strong in this growing niche. You’ll learn: Why brokers shouldn’t fear SMSF but should avoid giving advice. Where opportunities really come from (hint: it’s not your walk-ins). The one thing to check in every contract of sale to avoid a dealbreaker. Like this episode? Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected] can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here.See omnystudio.com/listener for privacy information.

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