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Your Aged Care Compass

Coral Wilkinson & Michelle Brown
Your Aged Care Compass
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  • Occupational therapy in rural Australia
    In this episode, Coral sits down with occupational therapist Lani Davies to explore the realities of delivering OT services in regional and rural communities. From gravel driveways to being swooped by magpies while writing her notes, Lani shares the creative, flexible, and deeply human side of rural practice. If you’ve ever wondered how OTs navigate limited resources, long travel days, and community-led solutions, you’ll love this episode.Together, Coral and Lani explore the challenges and triumphs of supporting older Australians in regional and remote communities. You’ll hear stories of scooter trials using a neighbour’s equipment, enlisting another client to teach someone to use a lift, and the power of local knowledge in getting things done. This conversation offers practical insights and plenty of heart. Older people in rural areas should still receive the support, equipment, and modifications they need, even when resources are limited.In this episode: Lani’s journey from aspiring nurse to passionate OTThe logistics of supporting clients across Gympie and surrounding rural areasStrategies for efficient travel and client scheduling in remote locationsCreative scooter trials using a neighbour’s equipmentBarriers to accessing suppliers and therapists in rural townsThe importance of community connections in rural OT practiceA lift trial arranged between two clients in the same townThe impact of limited tradie availability on home modificationsNavigating provider requirements for multiple quotes in remote areasPhysical access to equipment matters for older rural residentsLani’s reflections on collaboration, resourcefulness, and rural resilienceConnect with Lani Davies and Forbes Care:LinkedIn Forbes Care Occupational Therapy website Connect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. When we eventually needed extra support, we achieved this because we know Australia’s aged care system so well. We knew what programs could assist us...
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  • The role of the occupational therapist
    When is the right time to engage an occupational therapist and what difference can they really make? In this episode, Coral sits down with Kelly Forbes from Forbes Care to explore the OT’s role in helping older people to live safely at home. From falls prevention to dementia support, Kelly shares real-world examples that highlight how small changes can have a big impact. A rail, a ramp, a touch lamp, or simply a different position in bed could improve someone’s independence at home.Kelly discusses funding pathways such as GEAT and CHSP to help access important services and support.What impressed us most? The way OTs assess not just the person, but the entire home, including who’s pushing the wheelchair, how transfers happen, and whether routines have been disrupted. It’s a holistic, practical approach that goes far beyond equipment. Occupational therapists see what you might not and guide you to options that will improve safety and security. In this episode: What occupational therapists do in community settingsHow OTs assess home safety after a fallCommon and uncommon home modifications (including ramps, rails, and sensor lights)High-risk zonesHow OTs support older people with dementiaThe role of assistive technology in falls prevention and independencePersonal alarm systems What a functional capacity assessment involvesWhy king single beds are standard under Home Care Package guidelinesThe GEAT programSupport at Home and the Restorative Care Pathway may enhance OT servicesConnect with Kelly Forbes and Forbes Care:LinkedIn Forbes Care Occupational Therapy website Connect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. When we eventually needed extra support, we achieved this because we know Australia’s aged care system so well. We knew what programs could assist us and our parents.Your Aged Care Compass podcast brings together not only our personal experience in supporting our parents but also our vast professional...
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  • What is the PAS?
    Coral and Michelle are back together to explain the Psychogeriatric Assessment Scale (PAS) and its role in accessing the Dementia and Cognition Supplement for people receiving a Home Care Package. They explain why this screening is often misunderstood, how eligibility is determined, and why many people miss out on funding they’re entitled to. This conversation is supported by our experience and offers practical advice for families and providers navigating this process.Listeners will learn what the PAS is, why it’s not commonly used in clinical settings, and what goes wrong when providers or GPs aren’t familiar with the screening requirements. With Support at Home commencing soon, this episode is especially relevant for those currently supporting older people with a home care package who have moderate to advanced cognitive impairment.In this episode: The PAS is one of three screening tools used to assess eligibility for the Dementia and Cognition SupplementThe supplement provides extra funding for people with moderate to advanced cognitive impairment who receive a Home Care PackageA diagnosis of dementia alone is not enough to qualify; significant cognitive impairment must be demonstratedThe PAS is not widely known among clinicians, including GPs and practice nursesOccupational therapists are not approved to complete the PAS screeningIncorrect screening or use of the wrong assessor results in the application for funding being deniedThe supplement provides 11.5% additional funding based on the level of the Home Care PackageThis can amount to over $7,000 per year for someone on a Level 4 packageThe Dementia and Cognition Supplement will not continue under Support at HomePeople currently receiving the supplement will retain it after November 1stThe supplement is tied to the Home Care Package Program, not Support at HomeMany self-managed clients miss out due to lack of support or awarenessMichelle offers a pre-screening service to check eligibility before proceedingResources mentioned:Blog - What is the dementia and cognition supplement?Service - Screening for eligibility for the dementia and cognition supplementEmail Michelle - [email protected] Michelle - 0432 995 776Connect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s...
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  • What is a dementia doula?
    In this episode, Coral speaks with Wendy Hall, founder of Dementia Doulas International and Dementia Doulas Australia, about the emergence and impact of the dementia doula role. Wendy shares her journey from nursing and paramedicine into dementia care, and how her experiences led to the creation of a role that supports families from diagnosis through to end of life. This conversation explores how dementia doulas offer continuity, emotional support, and practical guidance in a system that often leaves families feeling overwhelmed and alone.Together, Coral and Wendy discuss how dementia doulas differ from end-of-life doulas, how the role is being integrated into aged care services, and why early intervention and long-term support are critical. They also talk through training pathways, telehealth access, and the importance of boundaries and sustainability for practitioners. This episode is a valuable listen for families, carers, aged care professionals, and anyone interested in improving dementia care.In this episode: The origins and purpose of the dementia doula roleDifferences between dementia doulas and end-of-life doulasPeople with dementia often die alone, despite being surrounded by othersThe importance of early engagement, sometimes years before end of lifeHow dementia doulas support families across the entire dementia journeyChallenges within the aged care system and how doulas help bridge gapsDementia doulas slow down decision-making and reduce overwhelmThe concept of “bungee cord” support – families returning when needs ariseTraining and membership through Dementia Doulas InternationalThe need for practitioner self-care and boundary settingPlans for a national register of dementia doulasTelehealth access and multi-state support for familiesIntegration of the role for in-home care and emerging interest from residential aged careResources mentioned:Dementia Doulas International websiteDementia Doulas Australia websiteBook - The Dementia Doula by Wendy HallConnect with Wendy Hall:Wendy Hall LinkedInConnect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care...
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  • What is cognitive stimulation therapy?
    In this insightful episode, Coral Wilkinson sits down with physiotherapist Amanda Burnby to explore Cognitive Stimulation Therapy (CST), a powerful, evidence-based approach that supports people living with dementia to stay engaged, confident, and connected. CST is more than just a therapy. It’s a philosophy that celebrates strengths, fosters social interaction, and builds cognitive resilience. Amanda explains how CST can be delivered in homes, group settings, and residential care facilities, and how families can use its principles to enrich everyday conversations. Whether you're a carer, clinician, or someone seeking practical ways to support a loved one with dementia, this episode offers hope, clarity, and actionable tips to help people live well, no matter where they are on their dementia journey. In this episode: CST is an evidence-based therapy developed in the UK to support cognitive health in people with dementiaIt enhances memory, thinking, language, mood, and quality of lifeIt’s the only non-pharmacological intervention recommended in UK dementia guidelinesCST is most effective when started early, but can benefit people at all stages of dementiaTherapy can be delivered one-on-one at home, in small group settings, or in residential aged careGroup CST sessions offer therapeutic benefits plus valuable social interactionTherapy is based on neuroplasticity and the “use it or lose it” principleCST can be funded through Home Care Packages - families are encouraged to ask providersAmanda shares practical tips for families: focus on confidence, not correctnessEveryday conversations can become CST moments - use old photos, ask opinions, and explore changeCST helps reduce loneliness and builds stronger relationships through meaningful engagementResources mentioned:CST Australia websiteConnect with Amanda Burnby:LinkedInAbsolute Care Therapy websiteConnect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business. Our story
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About Your Aged Care Compass

Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them. We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators. Coral is a registered nurse with over 30 years experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system. Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now the client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents. This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home. We'll help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for. There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real-life stories of where it went wrong for people and how we guided them to get it right. Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
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