The “Our Town Cares” project was established by Trilogy Care to meet the needs of older people living in regional and remote areas of Australia. This week Coral speaks with David Melloy and Lesley Bryce about their experiences in establishing in-home aged care work forces from within rural and remote communities.The Trilogy Care Foundation and Ironbark Housing are two philanthropic ventures that Trilogy Care has established in order to support older people and ensure they are able to stay in their own homes and their communities for as long as possible.In this episode: David’s role as General Manager of Communities at Trilogy CareEmpowering the local community to coordinate in-home aged care services in their local communityEnsuring that the local older residents get the care that they need and deserveThe model has evolved so that the community can focus on actual care and coordination How Lesley Bryce became involved and whyThe support provided by Trilogy CareLesley’s personal story of caring for her mum while trying to support the communityWhere the workforce came from within the communitySourcing clinical staffBeing flexible and resourcefulThe challenges Lesley faced in getting people assessed for supportThe concerns of older people about co-contributions under Support at HomeThe Our Community Cares model keeps older people in regional and remote areas living in their own homes and communities longerThis model must be community drivenTrilogy Care Foundation is a not-for-profit entity supporting local communitiesIronbark Housing is working to provide affordable, appropriate housing for older people in small regional townsHelping older Australians to live a good quality of life by giving back to communitiesResources mentioned:Bell Cares websiteOur Town Cares websiteConnect with Trilogy Care and David Melloy: Trilogy Care website Phone: 1300 459 190 David Melloy LinkedIn Connect with Lesley Bryce:LinkedIn Connect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in...
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Meet home care provider Trilogy Care
Coral talks to James Whitelaw, co-founder and director of Trilogy Care, a home care provider offering a self-managed model. James discusses the origins of Trilogy Care and why he decided to start this company.Trilogy Care has grown exponentially in since it began taking clients. By listening to industry experts and building systems that fit the business, Trilogy has become incredibly successful. Their genuine care for Australia’s older people extends further to some amazing charitable work as well. Their actions embody their mission. In this episode: Trilogy’s genuine care for older people outside of home care provisionThe story behind the founding of Trilogy CareJames realised that the costs associated with a traditional provider didn’t leave as much funding for support as his parents-in-law neededIt was suggested to James that he self-manage, a fairly new concept in 2017By seeing a small self-managed provider in action, James decided that’s what he wanted to doFinding the right support workersThe benefits of self-managementUsing Mable for support staffJames’s son, Will, brought technology to Trilogy Care to build systemsListening to industry professionals to improve the business and pass auditPeople like coming to work at TrilogySelf-management is here to stay for the superior outcomes it deliversSelf-management is not for everyonePartnership arrangements for supported self-managementOther innovative programs that Trilogy Care is involved inIronbark housing for rural and remote communitiesTrilogy’s mission is for older Australians to live in the homes they love and their communities for longer.Connect with Trilogy Care: Website: https://trilogycare.com.au/Phone: 1300 459 190 Connect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. When we eventually needed extra support, we achieved this because we know Australia’s aged care system so well. We knew what programs could assist us and our parents.Your Aged Care Compass podcast...
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Ask me more about SaH
Here's more about Support at Home (SaH). It's a big, confusing topic. People want to know what it will cost them, what services they will receive, how will they be assessed, and many other queries.This week, Coral and Michelle answer more questions that they’ve been asked directly or that have been asked through the different social media groups they’re on. A reminder also that the rollout of both the new Aged Care Act and SaH have been deferred to November 1st, 2025. In this episode: Home care package recipients will merge into SaHBasic daily fee, income tested fee and co-contributionsUnspent funds and how they’re usedThe end of life (palliative) pathwayDo assistants in nursing come under the clinical pathway? Commonwealth Home Support Program (CHSP)Scope of nurses for education and specialist service linkageResources mentioned:Aged Care Specialist officer Dept of health website – Support at Home program Connect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. When we eventually needed extra support, we achieved this because we know Australia’s aged care system so well. We knew what programs could assist us and our parents.Your Aged Care Compass podcast brings together not only our personal experience in supporting our parents but also our vast professional experience in supporting other families to keep their loved ones at home. We'll help you makes sense of Australia’s aged care system and bring you topics related to ageing as well. Legal, financial, health, forward planning and more. Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones. Like what you hear? Please leave us a rating and review. We’d love you to share this podcast with any friends or family who have older loved ones.
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Ask me anything about SaH
Support at Home (SaH) is still causing confusion for so many home care recipients. We're frequently asked questions about how the new program will affect those already in the system and those who are yet to enter.Coral and Michelle have put together the questions they are most commonly asked and answered them for you in this episode. Note also that last week the government announced that it was deferring the start of both the new Aged Care Act and SaH to November 1st, 2025. We touch on this also. In this episode: Support at Home deferred until Nov 1st, 2025Home care packages (HCP) program to stay in place until thenMy Aged Care is the starting pointUnspent HCP funds and how they will be treatedRollover of unspent funds under SaHCommonwealth Home Support Program (CHSP)Keeping preferred workersWho will have to pay the co-contributionHow the co-contribution is determinedThe assessment processShort Term Restorative Care (STRC)Care management and admin fees for self-managed providers Resources mentioned:Aged Care Specialist OfficersDept of health website – Support at Home program Connect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. When we eventually needed extra support, we achieved this because we know Australia’s aged care system so well. We knew what programs could assist us and our parents.Your Aged Care Compass podcast brings together not only our personal experience in supporting our parents but also our vast professional experience in supporting other families to keep their loved ones at home. We'll help you makes sense of Australia’s aged care system and bring you topics related to ageing as well. Legal, financial, health, forward planning and more. Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved...
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SaH for the non-grandfathered participants
Join Coral and Anna as they discuss what SaH will look like for the non-grandfathered participants. That’s anyone who was assessed as eligible for a home care package (HCP)after Sept 12, 2024, and before July 1st, 2025.Learn about services, co-contributions and unspent funds and how they will affect this group of participants.In this episode: The three different groups who will enter Support at HomeWho are the non-grandfathered participants (the hybrids)?Hybrids will blend both the home care packages and SaH programsUnder SaH, the hybrid participants will have automatic approval for every category of serviceFlexibility of services will be the same as the grandfathered participantsThe hybrid group will not be protected by the “no worse off principle” for financial contributionsFlexibility of services applies even if the HCP isn’t assigned until after July 1stQuarterly budget can be used for home modificationsHow unspent funds can be usedCo-contributions for this groupWhat statements will look likeSpecial needs groupsPrimary supplementsFinancial hardship supplementDementia and cognition supplement arrangementsResources mentioned:Podcast episode 41 – Grandfathering under SaH Dept of health website – Support at Home program Connect with Anna Millicer: Get Smart Aged Care ConsultancyAnna Millicer LinkedInConnect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. When we eventually needed extra support, we achieved this because we know Australia’s aged care system so well. We knew what programs could assist us and our parents.Your Aged Care Compass podcast brings together not only our...
Are you supporting an older loved one at home and ready to give up because it’s just too
hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years experience in both health and aged care. A
former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now the client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as
independent as possible and remain connected to their community. We reached a point
however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We'll help you makes sense of Australia’s aged care system, from your first contact with
My Aged Care through to the different funding streams and assessment workforces,
management options for home care packages and extra funding that people might be
eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations
will be covered, as well as real-life stories of where it went wrong for people and how we
guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Australia