How is the use of artificial intelligence (AI) shaping our human experience?
Kimberly Nevala ponders the reality of AI with a diverse group of innovators, ad...
Vaishnavi J respects youth, advises considering the youth experience in all digital products, and asserts age-appropriate design is an underappreciated business asset. Vaishnavi joined Kimberly to discuss: the spaces youth inhabit online; the four pillars of safety by design; age-appropriate design choices; kids’ unique needs and vulnerabilities; what both digital libertarians and abstentionists get wrong; why great experiences and safety aren’t mutually exclusive; how younger cohorts perceive harm; centering youth experiences; business benefits of age-appropriate design; KOSPA and the duty of care; implications for content policy and product roadmaps; the youth experience as digital table stakes and an engine of growth. A transcript of this episode is here. Vaishnavi J is the Founder and Principle of Vyanams Strategies (VYS), a policy consultancy specializing in online safety, youth well-being and policy development. She is an expert on age-appropriate design, policy design and product guidance. Previously, Vaishnavi led policy and safety teams at Meta, Twitter and Google. Additional Resources: Monthly Youth Tech Policy Brief: https://quire.substack.com
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47:49
Critical Planning with Ron Schmelzer and Kathleen Walch
Kathleen Walch and Ron Schmelzer analyze AI patterns and factors hindering adoption, why AI is never ‘set it and forget it’, and the criticality of critical thinking. The dynamic duo behind Cognilytica (now PMI) join Kimberly to discuss: the seven (7) patterns of AI; fears and concerns stymying AI adoption; the tension between top-down and bottom-ups AI adoption; the AI value proposition; what differentiates CPMAI from good old-fashioned project management; AI’s Red Queen moment; critical thinking as a uniquely human skill; the DKIUW pyramid and limits of machine understanding; why you can’t sit AI out. A transcript of this episode is here. Kathleen Walch and Ron Schmelzer are the co-founders of Cognilytica, an AI research and analyst firm which was acquired by PMI (Project Management Institute) in September 2024. Their work, which includes the CPMAI project management methodology and the top-rated AI Today podcast, focuses on enabling AI adoption and skill development. Additional Resources: CPMAI certification: https://courses.cognilytica.com/ AI Today podcast: https://www.cognilytica.com/aitoday/
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48:22
Relating to AI with Dr. Marisa Tschopp
Dr. Marisa Tschopp explores our evolving, often odd, expectations for AI companions while embracing radical empathy, resisting relentless PR and trusting in humanity. Marisa and Kimberly discuss recent research into AI-based conversational agents, the limits of artificial companionship, implications for mental health therapy, the importance of radical empathy and differentiation, why users defy simplistic categorization, corporate incentives and rampant marketing gags, reasons for optimism, and retaining trust in human connections. A transcript of this episode is here. Dr. Marisa Tschopp is a Psychologist, a Human-AI Interaction Researcher at scip AG and an ardent supporter of Women in AI. Marisa’s research focuses on human-AI relationships, trust in AI, agency, behavioral performance assessment of conversational systems (A-IQ), and gender issues in AI. Additional Resources:The Impact of Human-AI Relationship Perception on Voice Shopping Intentions in Human Machine Collaboration Publication How do users perceive their relationship with conversational AI? Publication KI als Freundin: Funktioniert eine Chatbot-Beziehung? TV Show (German, SRF) Friends with AI? It’s complicated! TEDxBoston Talk
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41:55
Technical Morality with John Danaher
John Danaher assesses how AI may reshape ethical and social norms, minds the anticipatory gap in regulation, and applies the MVPP to decide against digitizing himself. John parlayed an interest in science fiction into researching legal philosophy, emerging technology, and society. Flipping the script on ethical assessment, John identifies six (6) mechanisms by which technology may reshape ethical principles and social norms. John further illustrates the impact AI can have on decision sets and relationships. We then discuss the dilemma articulated by the aptly named anticipatory gap. In which the effort required to regulate nascent tech is proportional to our understanding of its ultimate effects. Finally, we turn our attention to the rapid rise of digital duplicates. John provides examples and proposes a Minimally Viable Permissibility Principle (MVPP) for evaluating the use of digital duplicates. Emphasizing the difficulty of mitigating the risks posed after a digital duplicate is let loose in the wide, John declines the opportunity to digitally duplicate himself. John Danaher is a Sr. Lecturer in Ethics at the NUI Galway School of Law. A prolific scholar, he is the author of Automation and Utopia: Human Flourishing in a World Without Work (Harvard University Press, 2019). Papers referenced in this episode include The Ethics of Personalized Digital Duplicates: A Minimal Viability Principle and How Technology Alters Morality and Why It Matters. A transcript of this episode is here.
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46:03
Artificial Empathy with Ben Bland
Ben Bland expressively explores emotive AI’s shaky scientific underpinnings, the gap between reality and perception, popular applications, and critical apprehensions. Ben exposes the scientific contention surrounding human emotion. He talks terms (emotive? empathic? not telepathic!) and outlines a spectrum of emotive applications. We discuss the powerful, often subtle, and sometimes insidious ways emotion can be leveraged. Ben explains the negative effects of perpetual positivity and why drawing clear red lines around the tech is difficult. He also addresses the qualitative sea change brought about by large language models (LLMs), implicit vs explicit design and commercial objectives. Noting that the social and psychological impacts of emotive AI systems have been poorly explored, he muses about the potential to actively evolve your machine’s emotional capability. Ben confronts the challenges of defining standards when the language is tricky, the science is shaky, and applications are proliferating. Lastly, Ben jazzes up empathy as a human superpower. While optimistic about empathic AI’s potential, he counsels proceeding with caution. Ben Bland is an independent consultant in ethical innovation. An active community contributor, Ben is the Chair of the IEEE P7014 Standard for Ethical Considerations in Emulated Empathy in Autonomous and Intelligent Systems and Vice-Chair of IEEE P7014.1 Recommended Practice for Ethical Considerations of Emulated Empathy in Partner-based General-Purpose Artificial Intelligence Systems.A transcript of this episode is here.
How is the use of artificial intelligence (AI) shaping our human experience?
Kimberly Nevala ponders the reality of AI with a diverse group of innovators, advocates and data scientists. Ethics and uncertainty. Automation and art. Work, politics and culture. In real life and online. Contemplate AI’s impact, for better and worse.
All presentations represent the opinions of the presenter and do not represent the position or the opinion of SAS.