AI Today Podcast

• Lee Lambert on AI, Human Skills, and the Evolution of Project Management

  In this episode of AI Today, host Kathleen Walch sits down with Lee Lambert, PMI Fellow, a founder of the PMP certification, and long-time project management thought leader. Recorded live at PMI Global Summit 2025, this conversation bridges the past, present, and future of the project management profession.Lee shares his candid thoughts on how AI is reshaping what it means to lead projects—and why the future belongs to those who pair smart tools with power skills like communication, leadership, and empathy.Tune in to hear about:Why mindset matters more than memorization in an AI-augmented worldHow project managers can embrace AI without losing their human edgeWhy power skills are more valuable than everWhat changes—and what doesn’t—as tools evolveLee’s advice for staying relevant in a fast-changing professionReflections on the PMP’s legacy and the future of PM educationWhether you're new to the field or decades into your career, this episode offers practical, energizing advice on how to grow with the profession as AI transforms the landscape.

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• Ashima Sharma on Data, Teams, and the Human Side of AI

  In this episode of AI Today, host Kathleen Walch sits down with Ashima Sharma, Founding Partner of Ayuka Consulting, to explore what it really takes to deliver AI that works—in practice, at scale, and with purpose. This conversation was recorded live at PMI Global Summit 2025 and highlights the often-overlooked foundations of successful AI adoption: clean, contextual data; empowered, cross-functional teams; and a human-centered mindset that sees AI as a partner, not a product. Tune in to hear about: Why most AI efforts fail without operationally ready data How project teams can bridge the gap between experimentation and delivery What true upskilling looks like for today’s AI-augmented workforce How to navigate value misalignment, scope creep, and early AI friction What makes for “good” AI adoption—and what questions we should be asking The importance of empathy, ethics, and inclusion in AI delivery work Whether you're a project leader, product owner, or transformation coach, this episode delivers grounded insight into building AI that supports both systems and the people who run them. 

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• Chris Caldwell on the Power—and Limits—of AI

  In this episode of AI Today, host Kathleen Walch sits down with Chris Caldwell, CEO of Concentrix, to explore how AI is being operationalized across customer experience (CX) ecosystems—from listening and learning to acting and delivering at scale. This conversation dives into how trust, transparency, and intentional use of AI are helping Concentrix deliver highly personalized experiences for some of the world’s largest brands. Chris shares how their teams are moving beyond dashboards and metrics toward outcomes powered by real-time, AI-driven insight. Tune in to hear about: Why trust is foundational for AI adoption in customer interactions How natural language AI is transforming both listening and action What it takes to deliver true hyper-personalization at scale Why transparency, control, and choice matter in every AI use case Real-world examples of AI streamlining service, support, and retention How Concentrix balances experimentation with client outcomes Whether you're in customer experience, enterprise transformation, or scaling AI in a service environment, this episode delivers clear, grounded insight into what it really means to build AI that listens, learns, and acts—with the customer at the center. Concentrix Corporation (NASDAQ: CNXC), a sponsor of today’s podcast episode, is a Fortune 500® company, is the global technology and services leader that powers the world’s best brands, today and into the future. The company is solution-focused, tech-powered, intelligence-fueled to design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Concentrix helps over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, it’s the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70+ markets. Virtually everywhere. Visit concentrix.com to learn more. 

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• Fred Laluyaux on Decision Intelligence, AI Adoption, and the Future of Work

  In this episode of AI Today, host Kathleen Walch sits down with Fred Laluyaux, CEO of Aera Technology, to discuss how enterprises are evolving their operating models through AI-powered decision intelligence.  Tune in to hear about: What “decision intelligence” really means—and why it matters How AI can move from experiments to operational transformation The rise of decision architects and control rooms inside the enterprise Why “learning by doing” beats “learning by reading” when adopting AI How change fatigue, value misalignment, and risk aversion affect AI initiatives What the future of knowledge work could look like with embedded intelligence Whether you’re leading digital transformation, deploying enterprise AI, or exploring new operating models, this conversation offers sharp insights into building organizations that can sense, decide, and act at scale.  Aera Technology, a sponsor of today’s podcast episode, is the leader in decision intelligence and creator of Aera, the first decision intelligence agent. Aera understands how your business works, makes real-time recommendations, takes actions, and learns from every decision. By empowering enterprises to optimize and automate decisions, Aera enables greater sustainability, intelligence, and efficiency. See this in action at AeraHUB NYC as market leaders share how they are scaling decision intelligence for a competitive edge in the age of AI. 

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• Jason Little on How AI Is Changing the Way We Lead Change

  In this episode of AI Today, recorded live at the Agile2025 event, host Kathleen Walch sits down with Jason Little, author of Lean Change Management and founder of Lean Change Inc., to explore how AI is reshaping how we lead change across teams and organizations. As part of our AI & Agile mini-series, this conversation unpacks how traditional change models are breaking down in the face of rapid AI adoption—and what agile leaders can do to respond. Jason shares lessons from real-world transformations, experiments with generative AI in coaching, and how prompt literacy, failure, and feedback loops are emerging as key skills in AI-augmented workplaces. Tune in to hear about: What AI reveals about the limits of traditional change frameworks Why “experiment bots” might be the new change agents How to build change literacy and prompt fluency on agile teams When it’s okay for AI initiatives to fail—and what to do next How curiosity, context, and coaching reshape transformation in the AI era Real stories of what works (and doesn’t) when AI enters team workflows Whether you’re leading change, navigating disruption, or just starting to explore AI in your organization, this episode offers grounded, honest, and adaptive perspectives from the front lines of transformation. 

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