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PCC Local Time

Nancy Joan Hess
PCC Local Time
Latest episode

92 episodes

  • PCC Local Time

    Free Agency in Local Government: A conversation with Brad Gotshall about protection, advocacy and reputation.

    17/02/2026 | 51 mins.
    There is a polite fiction in local government that serving “at the pleasure of the governing body” rests securely on mutual trust. Often it does. Increasingly, it can feel more fragile.
    In today’s political climate, the employment relationship between elected officials and their chief administrative officer deserves a closer examination. What protections actually exist? Who advocates for the manager when circumstances shift?
    In this episode of Generation on the Rise, Eden Ratliff and Dave Pribulka sit down with Brad Gotshall to explore what it means to become, in his words, a “free agent.” They examine contracts and severance, and they also confront questions of reputation, professional identity, and the personal weight of transitions that can be political, strategic, or simply inevitable.
    MuniSquare is a reader-supported publication. To receive new posts and support our work, consider becoming a free or paid subscriber.

    ⏱️ Timestamps
    00:00 – Cold open, book banter, introductions
    04:30 – Brad’s background: elected official at 17 to professional manager
    09:30 – Transition to Warren County and “free agency”
    11:30 – Protecting yourself as a manager: personal and professional buckets
    13:30 – Contract negotiations: learning the hard way
    16:00 – Do managers need representation?
    19:00 – The loneliness of severance negotiations
    22:00 – Lower Paxton: no contract, negotiated exit
    26:00 – Recruiter’s role in negotiations
    31:00 – Severance pushback and board dynamics
    37:00 – Creative contract structures (Rehoboth example)
    39:30 – Should managers use agents?
    41:30 – Legal review vs. negotiation support
    43:00 – Preserving reputation under NDAs
    45:30 – Building a personal brand before crisis hits
    48:00 – No-fault divorce vs. political dismissal
    50:00 – Wrap-up and Part Two teaser
  • PCC Local Time

    Crisis as the New Normal - Management Under Pressure with Jeffrey Stonehill

    11/02/2026 | 53 mins.
    Eden and Dave are joined by guest Jeffrey Stonehill, Borough Manager of Chambersburg Pennsylvania. They begin with an examination of how crises today differ from those Jeffrey encountered when he began in the field. Although they traverse the doom and gloom of dealing with crisis in the profession, they return to the core reasons they remain in the field.
    Contrasting generational perspectives and recognition of the vulnerability that comes with commitment and transitions make this episode a memorable one.
    Subscribe to MuniSquare on Substack for more content like this.
    “If everything is a crisis, nothing is.” - EdenYou have to have a little bit of self-confidence. I will find the place, I will find the role, I will find the journey. It's like the actor—the Broadway play closes, what do they do the next day? You need to have confidence that it will work itself out. - Jeffrey"There is a lightness of being after you're gone that almost hits as you're walking out the door. That's when I realized how much pressure I'd been under. That feeling is quickly replaced by this feeling of not being a part of something bigger than yourself anymore. When that ends, especially if it ends abruptly, it's a hard realization to wake up one morning and your calendar is empty." - Dave

    Hot Takes:

    🔥Crisis has always been part of the job. The pressure isn’t new — the speed is.
    🔥Not every issue deserves full emotional escalation.
    🔥Fire Suppression ≠ Fire Prevention. Be proactive.
    🔥 The communities you serve will continue without you—and that's okay.
    🔥Leaving a community requires a grieving process, even when it's your choice to leave.
    🔥The work is meaningful. Despite the pressure, leaders would not trade the experience.

    Timestamps
    00:00 - Cold open and greetings
    03:47 - Welcome and introduction to Generation on the Rise
    04:42 - Introducing first-time guest Jeffrey Stonehill
    06:32 - Jeffrey’s career journey: From SUNY grad to 40-year manager
    08:15 - The “crisis as normal” phenomenon in local government
    11:45 - Why municipalities attract constant crisis
    15:20 - The evolution of pressure: Then vs. now
    19:30 - Harrisburg bankruptcy and advisory board experience
    24:10 - The psychological toll of perpetual emergency management
    28:45 - Learning to disconnect (or trying to)
    33:20 - The loneliness of municipal management
    37:50 - Why managers struggle to share burdens
    42:15 - Transitioning between communities: The Disney tradition
    45:40 - The grieving process when you leave a community
    49:18 - Taking care of yourself and your family
    50:05 - Despite everything: Why we love this profession
    52:03 - Closing thoughts and next week’s preview
  • PCC Local Time

    Heavy Lies the Crown - The Managers Toughest Job

    04/02/2026 | 1h 6 mins.
    Hey listeners, if you like video with your podcast, check out this episode on Spotify with the video feed included. Don't forget to hit the follow button. And subscribe to MuniSQuare where you will find more on the Pioneering Change Community channel.
    "We are all one elected official away from a hostile work environment.” - Dave
    “Yeah, but if it gets that bad, why would you stay?" - Eden
    Today on Generation on the Rise, what starts as tactical shop talk evolves into a revealing examination of professional isolation, with Dave pushing hard on systemic advocacy gaps while Eden counters with self-reliance pragmatism. By the end, they’re debating whether the profession’s recruitment crisis stems from lack of awareness or legitimate wariness about the job’s inherent instability.
    “Labor relations are high risk, high reward. When it goes bad, it goes bad fast.” - Brandon
    Hot Takes:
    Generational dynamics within unions have shifted bargaining leverage.
    Don’t wait until negotiation year to build trust.
    Personnel management is on-the-job training, no matter your preparation.
    Managers lack advocacy structures..
  • PCC Local Time

    Inform, Respect, Deliver: Local Government Managers in the Policy Arena

    16/01/2026 | 49 mins.
    In this kickoff-to-2026 episode of Generation on the Rise, hosts Dave Pribulka, Brandon Ford, and Eden Ratliff tackle the question: what is the real role of a municipal manager in forming local government policy?
    Generation on the Rise is produced by Nancy Hess (Publisher of MuniSquare) and features Eden Ratliff (Middletown Township Manager, Bucks County PA), Brandon Ford (Lower Merion Assistant Township Manager, Montgomery County PA, and Dave Pribulka (Bellefonte Borough Manager, Centre County PA)
    MuniSquare is a reader-supported publication. To subscribe to this feed, receive new posts and support our work, consider becoming a free or paid subscriber.
    This is a great listen for anyone interested in the work of local government or just wants to understand how it really works. Be sure to leave your comments and questions for the crew to tackle in a future episode.
    “Our job is to inform the process, respect the outcome, and then deliver with enthusiasm.” - Eden
    “We took ‘leaf blower ban’ as a goal and did what staff does—we turned it into options, wrote the ordinance, and recommended a seasonal ban. The board said, ‘Thanks, but we want a full ban.’ And that’s democracy.” - Brandon
    “Sometimes the textbook says, ‘The board sets policy, the manager administers.’ The real work is everything in between—the translation, the conflict, the opportunity costs.” - Dave
    TIMESTAMPS:
    00:00 – New Year banter & Y2K
    03:30 – First-week-back routines & “Purge Day”
    06:30 – Reorganization meetings as the “real” New Year
    09:00 – Setting up the topic: managers and policy formation
    10:00 – Textbook council–manager model vs reality
    12:00 – How Eden reads and frames board policy priorities
    13:30 – Who really sets the agenda? Chair vs manager
    14:30 – Is capital equipment a policy question?
    16:00 – Municipal vs nonprofit vs corporate boards
    17:30 – Disagreeing with the board and processing it at home
    21:00 – Culture, roles, and “no big emotions” about policy
    24:00 – Translating decisions up and down the organization
    28:00 – “Negotiation” vs expectations and culture
    29:30 – When managers do and don’t make recommendations
    33:00 – Budgets, tax policy, and whether a balanced budget is a recommendation
    36:00 – Assistant manager perspective: one functional unit
    38:00 – Preemption, home rule, and plastic-bag bans
    44:00 – Inertia, backlash, and revisiting policy after it “marinates”
    47:00 – What’s distinctive about the Generation on the Rise cohort?
    48:00 – When operations are failing and the manager must force the policy conversation
    49:00 – Closing reflections & takeaways
  • PCC Local Time

    When Loyalty Gets Complicated in Local Government - Generation on the Rise shows us some heat!

    30/12/2025 | 53 mins.
    Summary: In this thought-provoking episode, Brandon, Dave, and Eden tackle the complex topic of workplace loyalty in local government. The hosts debate what loyalty means in practice, whether it’s connected to tenure, and how it differs from professionalism. The conversation takes an unexpected turn into residency requirements, sparking passionate disagreement about whether living in the community you serve impacts your work. As they wrap up 2024, the hosts announce exciting changes coming in 2025, including guest appearances.
    Generation on the Rise is produced by Nancy Hess (Publisher of MuniSquare) and features Eden Ratliff (Middletown Township Manager, Bucks County PA), Brandon Ford (Lower Merion Assistant Township Manager, Montgomery County PA, and Dave Pribulka (Bellefonte Borough Manager, Centre County PA)
    MuniSquare is a reader-supported publication. To subscribe to this feed, receive new posts and support our work, consider becoming a free or paid subscriber.
    Show Notes:
    What does workplace loyalty mean in local government?
    The connection (or disconnection) between loyalty and tenure
    ICMA’s two-year standard and generational shifts in career mobility
    Professionalism vs. loyalty: which matters more?
    The heated residency debate: does living in your community change your recommendations?
    Small town dynamics vs. larger municipalities
    Looking ahead: Generation on the Rise adds guests in 2025!

    Timestamps:
    00:00 - Cold open: ICMA’s two-year standard discussion
    01:00 - Holiday gift assembly war stories
    05:00 - Defining workplace loyalty in local government
    08:00 - The role of personal affinity in job selection
    11:00 - Measuring loyalty: what does it look like?
    15:00 - The two-year standard and its implications
    18:00 - Why managers move more frequently now
    22:00 - ICMA’s two-year standard revisited
    27:00 - Loyalty vs. professionalism in difficult decisions
    31:00 - The residency debate begins
    40:00 - Does living in your community affect recommendations?
    46:00 - Generational differences in mobility and commitment
    50:00 - Episode wrap-up and 2025 announcement

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About PCC Local Time

No other level of government impacts us as much in our daily lives as local government. For the last 40 years I have been talking to managers as an organization consultant and am as fascinated by their work today as when I began. The professional municipal manager is entrusted with a ship that often runs over rough waters even as it delivers vital services to communities. This show is about the ideas and innovation that will drive the future of the profession of municipal management. If you are interested in learning more about the Pioneering Change Community, sign up for the Friday newsletter and get access to more in-depth episode information. Check for a link in the show notes. [Intro and exit music by Joseph Hess. Cover art by Nancy Hess]
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