Episode 217: HR's Shift into a Skills-Based Approach
Carolyn and Seth talk about the changes HR teams will need to make as their organizations pursue skills-based career development. Similar to technology investments, skills-based methodology investments have been growing in recent years, and companies will start asking about the returns on these investments. HR teams need to align systems and processes to a skills-based approach, not just for hiring but also for internal development. Some of the key challenges ahead include building out skills taxonomies, ensuring consistency across departments, and providing transparency to employees.
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25:22
Episode 216: Taking Stock of Tech Skills
Carolyn and Seth talk about the tech skills landscape as businesses head into another year of digital transformation. Although AI is casting questions around the quantity and quality of skills an organization will need in the future, the current state of skill demand remains very healthy. Hiring was somewhat choppy in 2024, but trend lines for most job roles were net positive. Companies are looking for skills in all areas of technology, and they continue to debate the best approach between finding perfect candidates and building internal talent.
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21:20
Episode 215: Exploring MSP Standards
Carolyn and Seth talk through the issues surrounding standardization or regulation of the MSP industry. Unlike many other professional service sector, ranging from electricians to accountants to lawyers, managed services providers have no formal structure in place to validate their ability to manage networks or secure data. There are many complicating factors, including the focus on the individual workers vs. the broader organization and the appropriate body that might oversee such activity. However, cybersecurity is looming as a possible concern that will push this ongoing debate to some type of resolution.
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25:54
Episode 214: Counting the Costs of AI
Carolyn and Seth share some news about the new entities of CompTIA Inc. and Global Technology Industry Association, then they dive into the challenges surrounding AI adoption. From CompTIA's IT Industry Outlook, companies are expected to encounter more hurdles in 2025 as they implement AI. These include cybersecurity, finding proper use cases, and the cost of infrastructure, but the most significant challenge will likely be around reimagining workflow with AI capability.
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22:50
Episode 213: 2024 in Review
Carolyn and Seth take a look back at 2024's biggest tech stories. From the ongoing hype around AI to the Crowdstrike incident, technology professionals have dealt with growing complexity, which opens more opportunities for strategic work. On the channel side, the regulatory environment following the U.S. elections and the repercussions of M&A activity create new concerns for service providers, especially smaller firms. As we turn the corner into 2025, there will undoubtedly be new issues that drive more opportunity across the tech landscape.
Join Carolyn April and Seth Robinson, from CompTIA's research team, as they serve up the latest topics in tech. A mix of market data and guest appearances sets Volley up for engaging discussions on the technology world, changes in channel business and interesting trends. Subscribe today!
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