The AI in Business Podcast

• Where AI Can Reduce Risk and Cost in Audit Processes - with Nathaniel Bell of Wells Fargo

  Today’s guest is Nathaniel Bell, Director of Data Management at Wells Fargo. Nate joins Emerj Managing Editor Matthew DeMello on the show today to discuss the practical application of AI within internal audit workflows, focusing on tools that are already delivering results. He explains how deterministic models are transforming information gathering, testing internal controls, and identifying risks earlier in the process. The conversation also covers the transition from manual audits to continuous auditing, emphasizing the importance of foundational capabilities like data quality and system integration. For audit and compliance leaders, Nathaniel provides valuable insights into where AI is driving impact today and the ongoing role of human oversight in these processes. This episode is sponsored by MindBridge. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the ‘AI in Business’ podcast!

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• The Future of IT Operations with Automation and Real-Time Insights - with Troy Felix of BigPanda

  Today’s guest is Troy Felix, RVP of Sales Engineering at BigPanda. BigPanda is a leading AIOps platform that helps enterprises prevent and resolve IT incidents faster through automation and real-time insights. Troy joins us to explore how automation and real-time data are transforming IT operations. He explains how organizations are using AIOps to reduce alert noise, speed up root cause analysis, and bridge communication gaps between IT, engineering, and SRE teams. Troy also discusses how industries like financial services, healthcare, e-commerce, and managed service providers are evolving from reactive firefighting to proactive, data-driven operations, despite challenges like high alert volumes and fragmented toolsets. We also dive into the stages of AI adoption in IT operations, including key obstacles such as siloed tools, resistance to change, and the need for better observability data. Troy offers a practical view on how AI is improving efficiency, service resilience, and team collaboration. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by BigPanda. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

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• Fraud Prevention in the Digital Age from KYC to Chargebacks - with Matt DeLauro of SEON

  Today’s guest is Matt DeLauro, President at SEON Technologies. SEON is a global provider of fraud prevention solutions, leveraging advanced AI and machine learning to help businesses identify and mitigate fraud throughout the customer journey. Matt joins us on today’s show to discuss how SEON is tackling the challenges of modern fraud prevention in an increasingly digital world. Matt shares insights on the limitations of legacy systems and the complexities of data aggregation as fraud threats grow more sophisticated. He explains how “fraud as a service” is making cutting-edge fraud prevention tools more accessible to businesses of all sizes. Matt also discusses the importance of “shifting left” in fraud detection, balancing customer experience with security, and how dynamic friction strategies play a pivotal role in preventing fraud without disrupting user experience. Finally, we explore the role of dynamic arguments in mitigating chargebacks and the differing fraud prevention strategies between retail and financial services. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by SEON. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

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• Leveraging AI for Better Outcomes Across Drug Development - with Patricio La Rosa of Bayer

  Today’s guest is Patricio La Rosa, Head of End-to-End Decision Science at Seed Production Innovation in Bayer Crop Science. With over 20 years of experience developing AI and data science solutions across healthcare and agriculture, Patricio joins Emerj Managing Editor Matthew DeMello to explore how machine learning can drive better outcomes across the drug development lifecycle, from research design to clinical deployment. Patricio discusses how AI is optimizing early trial planning, improving participant engagement, and supporting ethical, human-centered decisions at scale. Drawing lessons from both agriculture and life sciences, he emphasizes the importance of connecting technical models with real-world workflows. The conversation also delves into key barriers to AI adoption in clinical settings, including behavioral friction, model transparency, and challenges in orchestrating decision-making across global teams. Patricio offers a grounded perspective on what it takes to move from experimentation to enterprise impact in AI-driven R&D. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on Emerj’s flagship ‘AI in Business’ podcast!

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• How Financial Services Are Building Safer Customer-Facing AI - with Akhil Khunger of Barclays

  Today’s guest is Akhil Khunger, VP in Quantitative Analytics at Barclays. Akhil returns to the program to discuss the evolving role of customer-facing AI in financial services and how financial institutions are embedding safety and security measures directly into client-facing systems. He delves into the risks financial services face, such as prompt injection and model jailbreaking, and how firms are balancing user experience with necessary guardrails. Later, he and Emerj Managing Editor Matthew DeMello explore the challenges of building transparent, trustworthy, and resilient AI systems for the next generation of financial services, especially in light of growing regulatory expectations. This episode is sponsored by ActiveFence. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on Emerj’s flagship ‘AI in Business’ podcast!

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