This is a weekly podcast focused on developer productivity and the teams and leaders dedicated to improving it. Topics include in-depth interviews with Platform...
CTO buy-in, measuring sentiment, and customer focus
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In this episode, Snowflake’s Gilad Turbahn, Head of Developer Productivity, and Amy Yuan, Director of Engineering, dive into how they elevated developer productivity to a top company priority. They discuss the pivotal role of Snowflake’s CTO, who personally invested over half his time to guide the initiative, and how leadership's hands-on involvement secured buy-in across teams. The conversation also explores the importance of collaboration between engineering and product management, and how measuring user sentiment helped them deliver meaningful, long-lasting improvements.Mentions and linksConnect with Gilad and Amy on LinkedInMeasuring developer productivity with the DX Core 4Discussion Points(0:48) The need for a shift at Snowflake(3:59) Leadership involvement and prioritization of developer productivity(8:56) The partnership between engineering and product managers(20:01) From feature factory to customer outcome-focused development(27:36) Shifting measurement focus to user sentiment and customer outcomes(39:13) Gaining buy-in for sentiment metrics and tying them to business impact(51:11) How Snowflake’s CTO and volunteers accelerated developer productivity improvements.
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58:04
Platform team challenges, realigning on DevEx, and change management
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In this episode, Emanuel Mueller Ramos, Head of Developer Experience at Skyscanner, discusses the evolution of his team as they transitioned from focusing on frameworks and middleware to becoming a customer-centric, impact-driven organization. Emanuel details the strategies he used to gain stakeholder buy-in, why it's crucial to rethink traditional productivity metrics, and how they made a cultural shift to prioritize developer happiness and effectiveness. This conversation highlights the steps necessary to build a developer experience function that delivers meaningful impact.Mentions and links:Follow Emanuel on LinkedInMeasuring developer productivity with the DX Core 4Discussion points:(1:14) The beginning of Skyscanner's developer productivity division(3:53) Gaining stakeholder buy-in and refocusing the teams(5:57) Redefining success metrics for developer productivity(8:57) Pitching the developer experience focus to leadership(17:26) Moving from frameworks to feedback loops(20:45) Fostering a customer-centric culture(23:20) Defining the collaboration between platform and developer experience teams(26:41) Choosing the right metrics for developer experience success (31:31) Risks and challenges ahead
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34:21
Exploring Developer Productivity with AI: Insights from Airbnb, GitHub, and Jumio
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In this week's episode, Abi is joined by industry leaders Idan Gazit from GitHub, Anna Sulkina from Airbnb, and Alix Melchy from Jumio. Together, they discuss the impact of GenAI tools on developer productivity, exploring challenges in measurement and enhancement. They delve into AI's evolving role in engineering, from overcoming friction points to exploring real-world applications and the future of technology. Gain insights into how AI-driven chat assistants are reshaping workflows and the vision for coding.Links: How to measure GenAI adoption and impactTimestamps:(2:58) Challenges of Measuring AI Productivity(6:02) Use cases for GenAI within the Airbnb developer organization(10:26) GitHub’s process for developing and testing new GenAI tools for developers(12:42) Driving GenAI adoption strategies at Airbnb(14:20) Research impact and productivity gains with GenAI tools at Airbnb(17:03) Copilot use cases surveyed among Jumio's developers(18:46) Challenges measuring impact of AI products at GitHub(21:33) Biggest gains of GenAI usage at Airbnb(24:19) Future opportunities in GenAI(30:31) Challenges in GenAI for developers
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35:25
How SiriusXM revamped their platform and developer experience | Jared Wolinsky
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In this week's episode, Abi welcomes Jared Wolinsky, Vice President of Platform Engineering at SiriusXM, to delve into the inner workings of platform engineering at SiriusXM. Jared sheds light on their innovative approach to prioritizing projects, emphasizing alignment with overarching business goals. They explore how these strategies boost developer speed and drive technological advancement within the organization.Links: When is the right time to establish a DevProd team reportTimestamps:(1:39) SiriusXM's major rebuild(4:46) Challenges of building a platform during a major product revamp(7:22) Navigating trade-offs(10:06) Defining the ideal developer journey at SiriusXM(17:28) Navigating the path to a user-centric developer experience(23:05) Collaborating with leadership to iterate and gain approval(25:05) Balancing enablement and platform(28:28) Implementing a data-driven prioritization framework(34:29) Aligning projects with business goals
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40:58
Developer Experience at American Express | Michelle Swartz (American Express)
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In this episode, Michelle Swartz, Vice president of Developer Enablement American Express, shares insights on improving developer experience. She discusses the creation of an onboarding bootcamp and the development of the AmEx Way Library for better knowledge management. Michelle explains how AmEx balances standardization and flexibility with the concept of Paved Roads. She also highlights the importance of measuring success, fostering community, and elevating the company's tech credibility.Mentions and linksGenAI GuideTimestamps(5:45) Challenges of advocating for DevEx in non-tech companies(7:43) Importance of senior leadership buy-in for DevEx(9:58) Genesis of the DevEx organization and Jedi Council(12:12) Transition to a dedicated DevEx function(13:17) Formalizing investment in DevEx(18:02) Initial efforts and learning in improving DevEx(19:25) Using sentiment surveys to prioritize DevEx areas(27:26) Addressing knowledge management challenges(29:49) Balancing standardization and freedom in DevEx(36:21) Implementing Paved Roads: evolution vs. revolution
This is a weekly podcast focused on developer productivity and the teams and leaders dedicated to improving it. Topics include in-depth interviews with Platform and DevEx teams, as well as the latest research and approaches on measuring developer productivity. The EE podcast is hosted by Abi Noda, the founder and CEO of DX (getdx.com) and published researcher focused on developing measurement methods to help organizations improve developer experience and productivity.
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