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Radical Candor: Communication at Work

Podcast Radical Candor: Communication at Work
Kim Scott, Jason Rosoff & Amy Sandler
Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communication...

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5 of 161
  • How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression 6 | 49
    How the CORE method can help you thrive in the messy middle.Caught in the middle of a boss who’s all care but no action and a team lead who’s full steam ahead with no brakes? That’s a workplace tightrope no one wants to walk. Your ability to Care Personally and Challenge Directly can seriously be affected when communication falls apart on both ends of the spectrum, and it’s not just frustrating—it’s debilitating. How do you stay productive and keep your sanity when you’re managing up and down with people who either dodge conflict entirely or bulldoze through it? In this episode, Jason and Amy tackle the messy middle, breaking down how to use the CORE method (Context, Observation, Result, Expected Next Steps) to navigate these tricky situations. It’s not about pointing fingers or playing favorites—it’s about finding a way to ditch the drama and focus on what really matters: working better together.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Give Candid Feedback With the CORE Method | Radical CandorFeedback from Your Boss | Radical CandorAsking for Feedback | Radical CandorThe Radical Candor Order of Operations | Radical CandorMake Work Less Like Jr. High: Radical Candor Podcast 5 | 10Managing Challenging Conversations At Work | Radical CandorNavigating Workplace Tensions: Stuck Between Ruinous Empathy and Obnoxious AggressionConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionAmy and Jason introduce a listener dilemma about a ruinously empathetic boss and an obnoxiously aggressive team lead.(00:02:15) Defining Ruinous Empathy and Obnoxious AggressionWhat it means to care without challenging and to challenge without caring.(00:04:44) It’s the Boss’s Job: Accountability MattersWhy the manager has ultimate responsibility and how to provide feedback.(00:07:53) Raising the Issue with Your BossHow to approach a ruinously empathetic boss with care and directness.(00:11:46) Involving Your Boss EffectivelyHow to engage your boss in resolving team tensions without blame or shame.(00:17:55) Using the CORE MethodA step-by-step approach to delivering clear and constructive feedback.(00:20:55) Role-Play: Navigating a Clean Escalation ConversationHow to handle a tough conversation between a team member and an aggressive lead.(00:31:11) Building Common GroundTips for fostering mutual understanding and creating actionable steps.(00:34:02) Radical Candor TipsKey takeaways and practical tips for addressing conflict.(00:36:35) Conclusion
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    37:50
  • How to Care Personally When You Don’t Personally Care 6 | 48
    Showing respect when you just don’t connect.Ever feel like caring about a coworker is just...not in the cards? Same. Here’s the thing though – you don’t have to be besties to show respect and keep things productive. In this episode, Kim, Amy, and Jason tackle the tough question of how to Care Personally when someone’s driving you up the wall. With relatable stories (yes, even a deodorant conversation makes an appearance) and practical tips, they break down how to stay curious, address frustrations head-on, and avoid letting those "ugh" feelings spiral into toxicity. The key takeaway? Stop writing mental soap operas about your colleagues and start having real conversations. Awkward? Sure. Worth it? Absolutely.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:What It Means to Care Personally About Your TeamWhat's the Ideal Manager-Employee Relationship?What does it mean to Care Personally?How to Develop Empathy for Someone Who Annoys YouWhat Is Radical Respect? Learn Why It's Crucial for a Healthy Workplace CultureBeware The Fundamental Attribution Error: Radical Candor Podcast 5 | 8How to Give Difficult Feedback While Still Caring PersonallyAdam Grant | InstagramHow to Care Personally About Someone You Don’t LikeHow to Care Personally When You Don’t Like SomeoneConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionKim, Jason and Amy introduce ​​a listener’s question about caring personally for someone you don’t like.(00:02:09) Radical RespectHow respect forms the core of caring personally, even when someone annoys you.(00:03:48) Reframing PerspectivesReframing narratives to foster empathy in difficult workplace interactions.(00:05:05) Addressing Irritating BehaviorsTwo stories from differing perspectives on personal irritations at work.(00:08:17) Curiosity as a BridgeThe power of curiosity in understanding and seeing humanity in others.(00:11:02) Unspoken DisagreementsHow assumptions and unspoken disagreements corrode relationships.(00:14:16) Repairing Relationships at WorkThe journey from conflict to rebuilding a strained relationship with a peer.(00:22:17) Different Work StylesRespecting differing approaches to work and optimizing collaboration.(00:24:14) The Role Self-AwarenessSelf-awareness and transitioning from internal frustration to constructive dialogue.(00:33:08) Indifference vs. Engagement at WorkThe inefficiencies of emotional detachment from colleagues.(00:34:29) Balancing Connection and BoundariesMaintaining professional relationships while respecting personal boundaries.(00:37:38) Radical Candor TipsKey tips from the episode, including respect, curiosity, and addressing biases.(00:40:24) Conclusion
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    41:36
  • Introducing: The Radical Candor Podcast
    Tune in to the Radical Candor Podcast to learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Host and Lead Radical Candor Coach Amy Sandler leads discussions with Radical Candor Author and Co-founder Kim Scott and CEO and Co-founder Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it.
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    1:57
  • Money Talks: Why Salary Secrets Are Hurting Your Team 6 | 47
    The messy reality of salary secrecy.Pay transparency—yikes, it’s one of those topics that makes everyone squirm, but avoiding it does more harm than good. Let’s be real: when salaries are shrouded in secrecy, it doesn’t just make things awkward—it allows inequity and mistrust to thrive. And here’s the kicker: people are already talking about pay, just in whispers instead of open, productive conversations. In this episode, Kim and Jason take a no-nonsense approach to tackling the discomfort. From real stories of pay gaps to the tangled emotions and messy realities behind compensation conversations, they discuss how a lack of transparency impacts trust and fairness, and share practical tips for making compensation more equitable. Whether you’re trying to influence change at your organization or navigate these conversations as an employee, this is your guide to addressing one of the workplace’s biggest taboos—without losing your humanity.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:7 Steps for Radical Pay Transparency to Narrow DisparitiesNew Laws Force Honesty About Pay. Companies Are Catching Up.Designing Fair Compensation SystemsPay Transparency: What It Is and How to Do It Right | Built InYour Right to Discuss Wages | National Labor Relations BoardPayscaleConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionKim and Jason introduce the episode and the listener's question about pay transparency.(00:03:09) Legality of Pay DiscussionsThe legal landscape of discussing salaries in the workplace.(00:06:32) Real Stories of Pay InequityA personal experience of discovering and addressing pay gaps. (00:10:18) Building a Compensation PhilosophyThe importance of having a framework for determining salaries.(00:12:09) Why Pay Disparities HappenExamples of pay disparities in the workplace and the reasons behind them.(00:16:09) Theory of CompensationThe process of setting a fair salary band based on market data.(00:21:38) Efficiency of Salary FormulasHow setting a compensation framework saves time and prevents inequality.(00:28:06) Transparency in RecruitingThe benefits of sharing salary ranges in job postings and clarifying compensation processes.(00:33:13) Fixing Pay Disparities with CandorStrategies to proactively identify and address inequities in compensation.(00:42:12) Radical Candor TipsPractical tips for creating transparent compensation systems.(00:43:33) Conclusion
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    44:44
  • Promotions Gone Wrong? Why False Promises Wreck Trust at Work 6 | 46
    Missed promotions, broken promises, and the fallout that follows.Promotions gone wrong? Yeah, it’s a thing. On this episode, Kim and former Twitter CEO Dick Costolo tackle a listener’s tale of missed opportunities, broken promises, and a management team that just can’t get it together. From the cringe-worthy red flags to the frustrating aftermath, they explore how leadership missteps can wreak havoc on trust and motivation. Tune in for sharp insights, practical advice, and a whole lot of “what NOT to do” when navigating messy workplace dynamics. If you’ve ever felt stuck in a system that doesn’t seem to work, this episode will help you find your way forward.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Managerial Musings With Kim Scott & Dick Costolo 5 | 26Dick Costolo | LinkedInKim Scott & Dick Costolo Unpack the Messy Truth About Management DilemmasWhat Happens When Promotions Go Sideways?Connect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionKim Scott introduces Dick Costolo, former Twitter CEO and stand-up comedian.(00:01:45) The Promotion PredicamentA listener's dilemma about missing out on a promotion.(00:05:00) Missteps by the First ManagerThe mistakes of the listener's first manager, focusing on false promises.(00:08:20) The Boss’s Boss BlundersThe dismissive and damaging responses from the listener's boss’s boss.(00:09:36) Advice for EmployeesStrategies for employees to clarify expectations with management.(00:12:29) Addressing Subjectivity in PromotionsThe challenge of fairness and transparency in dynamic organizations.(00:14:54) Navigating Difficult ConversationsThe value of candid, constructive dialogue over avoidance in leadership.(00:18:20) A Call for Transparent ProcessesHow structured processes can prevent workplace dissatisfaction.(00:20:30) Conclusion
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    21:07

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About Radical Candor: Communication at Work

Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity!Get this podcast early and ad-free at radicalcandor.com/communitypodcast.
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