Helpline: Your guide to accessing dementia support services
Navigating the healthcare system on behalf of someone living with dementia can be challenging, especially when the different systems you’re engaging with don’t speak to each other. This episode offers simple tips to streamline the process.
If you’d like personalised support on how to approach appointments or figure out the health care systems, you can contact the National Dementia Helpline on 1800 100 500. You can call 24 hours a day or request a callback, start a webchat or send an email with whatever is on your mind.
If you’re considering residential care for your loved one with dementia, you can register for Dementia Australia’s helpful webinar here.
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Hold the Moment is a podcast from Dementia Australia, produced by Deadset Studios.
Follow Dementia Australia on Facebook and Instagram or find support resources on our website.
This episode was hosted by Jim Rogers and Kristin, a National Dementia Helpline Advisor. It was produced by Luci McAfee. Executive producers are Gia Moylan and Kellie Riordan.
The National Dementia Helpline is funded by the Australian Government.
Dementia Australia and Deadset Studios acknowledge the Traditional Owners of Country throughout Australia and recognise their continuing connection to lands, waters and communities. We pay our respect to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Dementia Australia acknowledges and appreciates the support of the Australian Government for this initiative.
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5:01
Hold on to your sanity: Navigating the health care system as a carer
Nick’s in a pretty unique position as a carer.
“I can’t fix the problem with my mum but as an engineer, I can problem-solve. I can advocate for her and give her a voice when she can’t navigate the system,” Nick said.
As an engineer, Nick’s used to untangling complex systems. He’s about as tech-savvy as they come but even he found it frustrating trying to access support for his mum, who’s living with Alzheimer’s disease.
Dementia Australia Executive Director Services, Advocacy and Research Dr Kaele Stokes sees the system from another angle, and offers tips for new carers who don’t know where to start.
If you’d like to access counselling services, you can visit the counselling section on Dementia Australia’s website or the CarerGateway.
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Hold the Moment is a podcast from Dementia Australia, produced by Deadset Studios and hosted by Jim Rogers and Hamish Macdonald.
For support, you can contact the National Dementia Helpline on 1800 100 500 (24 hours a day, seven days a week). The National Dementia Helpline is funded by the Australian Government.
Follow Dementia Australia on Facebook and Instagram or find support resources on our website.
Production by Liam Riordan and sound design by Ryan Pemberton. The executive producers are Gia Moylan and Kellie Riordan. Production manager is Ann Chesterman.
Dementia Australia and Deadset Studios acknowledge the Traditional Owners of Country throughout Australia and recognise their continuing connection to lands, waters and communities. We pay our respect to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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36:53
Helpline: What every carer needs to know
Whether you're new to caring or have been supporting someone with dementia for a while, it’s not always clear where to turn to for help. Every carer’s path is different, but you don’t have to figure it out alone. This episode offers straightforward advice on where to get help, what support services are available and why it’s never too early to reach out.
If you’d like tailored support, you can contact the National Dementia Helpline on 1800 100 500. You can call 24 hours a day or request a callback, start a webchat or send an email with whatever is on your mind.
If you want to hear stories about other carers’ experiences, [listen to this episode of Hold the Moment].
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Hold the Moment is a podcast from Dementia Australia, produced by Deadset Studios.
Follow Dementia Australia on Facebook and Instagram or find support resources on our website.
This episode was hosted by Jim Rogers and Kristin, a National Dementia Helpline Advisor. It was produced by Luci McAfee. Executive producers are Gia Moylan and Kellie Riordan.
Dementia Australia and Deadset Studios acknowledge the Traditional Owners of Country throughout Australia and recognise their continuing connection to lands, waters and communities. We pay our respect to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Dementia Australia acknowledges and appreciates the support of the Australian Government for this initiative.
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3:53
The juggling act: Caring for a loved one with dementia
Rachel Corbett couldn’t afford to put her life on hold, even when her mother was diagnosed with Alzheimer’s disease. She was in her 20s, her career wasn’t established and she wanted to have kids, so spent the next few years looking after her mum while juggling everything else in life.
Then her dad was diagnosed with Lewy body dementia.
Rachel would go on to spend her 30s supporting and caring for her parents.
“I did have a difficult time with both my parents because of this, but it connected us in a way that might not have ever happened if they were both well.”
Caring for someone living with dementia can be overwhelming, but you’re not alone.
Hold the Moment is a podcast by people living with dementia and their families, and season two is all about people who are caring for loved ones with dementia.
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Hold the Moment is a podcast from Dementia Australia, produced by Deadset Studios and hosted by Jim Rogers and Hamish Macdonald. For support, you can contact the National Dementia Helpline on 1800 100 500 (24 hours a day, seven days a week). The National Dementia Helpline is funded by the Australian Government.
Follow Dementia Australia on Facebook and Instagram or find support resources on our website.
This episode was produced by Gia Moylan and Liam Riordan, with sound design by Ryan Pemberton. The executive producers are Gia Moylan and Kellie Riordan. Production manager is Ann Chesterman.
Dementia Australia and Deadset Studios acknowledge the Traditional Owners of Country throughout Australia and recognise their continuing connection to lands, waters and communities. We pay our respect to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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34:40
Hold the Moment Season 2 - Spotlighting the people caring for a loved one with dementia
"As carers of people living with dementia, we all have a public face and a private face."
When someone you love is diagnosed with dementia there’s a lot you take on – physically, mentally and emotionally. So how do you even start to process all these changes?
On Hold the Moment, you’re not alone. Join Jim, who was diagnosed with younger-onset Alzheimer’s, and his co-host Hamish Macdonald, whose dad lived with Parkinson’s and Lewy body dementia, as they learn how their peers are managing their new circumstances.
We’ll also bring in a few experts along the way for advice on the especially tricky stuff, like navigating the complex maze of care systems.
Follow Hold the Moment wherever you get your podcasts so you don’t miss an episode. And share it with anyone you know who’s caring for someone with dementia.
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Hold the Moment is a podcast from Dementia Australia, produced by Deadset Studios and hosted by Jim Rogers and Hamish MacDonald.
For support, you can contact the National Dementia Helpline on 1800 100 500 (24 hours a day, seven days a week). The National Dementia Helpline is funded by the Australian Government.
Follow Dementia Australia on Facebook and Instagram or find support resources on our website.
This trailer was produced by Liam Riordan. Sound design by Ryan Pemberton. The executive producers are Gia Moylan and Kellie Riordan. Production Manager is Ann Chesterman.
We acknowledge the Traditional Owners of Country throughout Australia and recognise their continuing connection to lands, waters and communities. We pay our respect to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Australia