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What I learned in business (that didn't kill me!)

James H Stewart
What I learned in business (that didn't kill me!)
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  • Iain Nairn: Laura Ashley, Witchery, Country Rd, David Jones & Hudsons Bay
    When Iain Nairn walks into a room, he brings over 40 years of global retail experience — and a lifetime of lessons in leadership, resilience, and reinvention.From his early days with Laura Ashley in the UK to record-breaking years at Country Road Group, a short but powerful stint at David Jones, and a complete digital reinvention of Hudson’s Bay in Canada, Iain has led through every challenge retail can throw at you — turnarounds, acquisitions, cultural clashes, and even a global pandemic.But its not all beer and skittles. In this conversation, we unpack:The challenges of managing the multi platform, multi geographic model of Laura AshleyThe success of Witchery and Country Rd when they were powerhouses of Australian retailThe challenges of business model transformation under pressureThe transformation of David Jones under new ownership — and why he chose to leave at the height of its successThe reinvention of Hudson’s Bay, one of the world’s oldest retailers, into a modern digital marketplace.What leadership really looks like when pressure is relentless, the future is uncertain, and you still have to inspire people to perform.It’s a powerful look inside the mind of a CEO who’s led billion-dollar brands, faced boardroom politics head-on, and still believes retail is a human story — not just a balance sheet.🔗 Connect with James StewartFor more insights, episode notes, and behind-the-scenes content, visit jameshstewart.com or connect on LinkedIn.⚠️ DisclaimerThe views and opinions expressed in this episode are those of the guest and host and do not represent the views of any organisation, employer, or affiliate. All information is provided for general discussion and educational purposes only and should not be relied upon as professional advice. Listeners should seek independent guidance before making any business, financial, or investment decisions. Hosted on Acast. See acast.com/privacy for more information.
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  • Jackie Kruger: Black Milk. Fandom, Sharkies & Alternative Fashion.
    From a kitchen table in Brisbane to a global online fashion movement — this is the story of Black Milk Clothing.In this episode of What I Learned in Business (That Didn’t Kill Me!), host James H. Stewart sits down with Jackie Kruger, CEO of Black Milk Clothing, the cult Australian label known for its bold designs, product range diversity, and fiercely loyal community of Sharkies.Jackie shares how she stepped into the CEO role following the tragic passing of founder James “jL” Lillis, and what it takes to balance creativity, commercial discipline, and community trust in a brand built on authenticity. Together, they unpack:How Black Milk grew from James Lillis’s home sewing machine to an international e-commerce forceThe emotional and operational realities of leading through grief and transitionHow community and connection fuel long-term brand loyaltyThe leadership, culture and resilience lessons that apply to founders, executives and team leaders alikeThis conversation is a powerful look at creativity, courage, and the soul of a brand — and what it takes to carry that forward.🎧 Listen now on Acast, Apple Podcasts, Spotify, or wherever you get your podcasts.Connect with James:🌐 Website: https://jameshstewart.com🔗 LinkedIn: https://www.linkedin.com/in/james-h-stewart-gaicd-83b46a9⚠️ DisclaimerThe views and opinions expressed in this episode are those of the individuals involved and do not necessarily reflect those of the host, producers, or any affiliated organisations. The content is provided for general information and entertainment purposes only and should not be considered professional, financial, or business advice. Listeners should conduct their own research or seek independent professional guidance before acting on any information discussed. Hosted on Acast. See acast.com/privacy for more information.
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  • John King: Myer, House of Fraser, Matalan.
    John King's global experience in retail and wholesale brands is unique. He led three major retailers—Matalan, House of Fraser, and Myer—through wildly different market cycles, against major headwinds and each with their own unique set of challenges. After an early career with Sainsbury's and Marks and Spencer in the UK, he spent 13 years in the wholesale sector, witnessed the 9/11 attacks on the Twin Towers in NYC, guided House of Fraser through the GFC and then Myer through Covid.If you are a retail nut, this episode is a not to be missed conversation where James and John discuss the levers that actually move the needle in legacy retail: footprint and lease strategy, loyalty economics, online performance, and what it takes to lead through a crisis, stabilise balance sheets and set a retail business up for success.DisclaimerThe views and opinions expressed in this episode are those of the guest and host and do not necessarily reflect the views of any associated companies, organisations, or affiliates.This podcast is intended for informational and entertainment purposes only and should not be relied upon as professional, financial, or legal advice.All rights reserved © What I Learned in Business (that didn’t kill me!)Connect with JamesWebsite: jameshstewart.comLinkedIn: James H. Stewart GAICD Hosted on Acast. See acast.com/privacy for more information.
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  • Frank Cancelloni: Murder, Mystery, Jim Thompson & The White Lotus
    What does it take to transform a national treasure into a modern global brand?In this episode, James H. Stewart sits down with Frank Cancelloni, Group CEO of Jim Thompson — Thailand’s most iconic names in silk design, craftsmanship, and culture.Frank shares his journey from leading global retail giants in Asia like Lacoste, Tommy Hilfiger, and Calvin Klein to reimagining Jim Thompson for a new era. Under his leadership, the brand has evolved far beyond silk — opening the spectacular Heritage Quarter in Bangkok, expanding into fashion, homeware, and hospitality, and even featuring in The White Lotus (Season 3).Together, James and Frank explore:How to lead transformation without losing authenticity or heritageThe lessons learned from global brand leadership across AsiaWhy culture, design, and storytelling matter more than everThe enduring mystery — and legacy — of Jim Thompson, the man who built it allThis is a conversation about reinvention, resilience, and respect for legacy — and a rare glimpse into what it takes to carry a 75-year-old brand into the future of global lifestyle retail.🎧 Listen now on Spotify, Apple Podcasts, or wherever you get your podcasts.Connect with JamesVisit jameshstewart.com for updates, speaking events, and more episodes of What I Learned in Business (that didn’t kill me!).⚖️ DisclaimerThe views and opinions expressed in this episode are those of the guest and host and do not necessarily reflect the views of any associated companies, organisations, or affiliates.This podcast is intended for informational and entertainment purposes only and should not be relied upon as professional, financial, or legal advice.All rights reserved © What I Learned in Business (that didn’t kill me!) Hosted on Acast. See acast.com/privacy for more information.
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  • Patrick Elliott: Private Equity Playbook
    Private-equity veteran Patrick Elliott (Founding Partner, Next Capital; ex-Macquarie PE; former Chair of JB Hi-Fi) joins James H Stewart to unpack career pivots, equity investing and what they teach us about risk, governance, and value creation.Patrick traces his path from restructuring at Ferrier Hodgson to Private equity investing at Macquarie, then the leap to found Next Capital. We dig into the JB Hi-Fi MBI-to-IPO journey, the lessons from the collapse of Topshop Australia and how to approach turnarounds when the exit options are limited.Whether you’re a founder, operator, or investor, you’ll get a playbook in patient investing, strategic pivots, and why great businesses are built around great people.Practical, candid, and loaded with real examples.Key Takeaways:How to know when it’s time to change directionThe mindset required to transition from advisor to investorLessons from private equity and rethinking growth after crisis“If you’re not learning or growing, you’re already going backwards.” — Patrick ElliottAbout Patrick Elliott:Patrick Elliott is Co-Founder of Next Capital and former executive at Macquarie Bank. A graduate of IMD (Switzerland), he has led investments across retail, consumer, and industrial sectors — combining analytical precision with entrepreneurial instinct.Connect with Patrick:https://www.linkedin.com/in/patrick-elliott-374a3214bhttps://nextcapital.com.au🎧 Listen on Apple Podcasts or Spotify — and don’t forget to follow, rate, and share.What I Learned in Business (That Didn’t Kill Me!) — hosted by James H. Stewart, exploring the stories behind resilience, reinvention, and leadership.Connect with James:🌐 JamesHStewart.com | LinkedInDisclaimer: The views and opinions expressed in this podcast are those of the individuals involved and do not necessarily reflect the views of their organisations, affiliates, or of the host. This podcast is for general informational purposes only and should not be taken as business, financial, or professional advice. Listeners should seek their own independent advice before making decisions related to any topics discussed. Hosted on Acast. See acast.com/privacy for more information.
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About What I learned in business (that didn't kill me!)

Have you ever wondered why some businesses go broke and others are successful?For 40 years I was a corporate undertaker. I buried businesses that failed and helped save those where there was still a pulse.I was parachuted into some of corporate Australia’s biggest financial crisis, insolvencies and turnaround environments. I have been in Board rooms, Court rooms and on shop floors when all seems lost (and sometimes it was).Over decades at the coal face of business (often in the most difficult circumstances), I have seen & heard stories that delighted and inspired me, as well as those which serve as a guide of the path not to take.I also spent years in leadership roles at Ferrier Hodgson and KPMG Australia where I sat on the Board and was the National Consumer and Retail leader.The purpose of What I learned about Business (that didn’t kill me!) is to share the stories behind some of the world's most interesting business situations, how they unfolded, how my guests dealt with them, and how those experiences changed them and the way they do business.I hope that my podcast entertains and engages listeners who want to know more about the worlds great business leaders and the lessons that didn’t kill them……. Hosted on Acast. See acast.com/privacy for more information.
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