Public Sector Podcast

Listen in this we as we sit down with Tricia Pridemore, Commissioner, Georgia Public Service Commission, who explores how public sector organisations can move beyond experimentation and turn innovation into measurable, lasting impact. Rather than focusing on pilots alone, the Tricia highlights what it takes to scale initiatives across agencies and embed people-centred outcomes into everyday operations.

You will hear practical insights on linking strategy, operations and technology to real results, breaking down silos to align teams around shared citizen goals, and building internal champions to sustain momentum. The conversation also underscores the importance of leadership commitment and performance management in ensuring innovation delivers long-term public value.
Tricia Pridemore, Commissioner, Georgia Public Service Commission
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Join Thea Mann, Chief Information Security Officer, Office of Data and Innovation, as she examines California's position at the forefront of global innovation — and at the centre of an increasingly complex cyber threat landscape. As artificial intelligence becomes a tool for both defence and attack, the conversation explores how speed, adaptability and strategic foresight will determine who stays ahead in an AI-driven security environment.

Bringing together leaders from government, academia and industry, the session unpacks how California can use its innovation strength as a protective advantage — building AI-powered cyber resilience across critical sectors while embedding ethics, transparency and public trust at the core of future-ready governance.
Thea Mann, Chief Information Security Officer, Office of Data and Innovation
For more great insights head to www.PublicSectorNetwork.co

Listen in this week as Alberto Delgi Esposti, Chief Technology Officer, Office of Digital Government, Department of Premier and Cabinet WA explores how Western Australia is transforming service delivery through whole-of-government digital platforms, including ServiceWA, the WA Identity Gateway and WA.gov.au. It highlights how these connected platforms are reducing duplication, simplifying access and enabling smarter, faster and more secure services for the community.

Through real-world agency case studies — from online firearm licensing and digital learner driver logbooks to streamlined student payments and environmental rebates — the episode demonstrates measurable impact in action. It also makes the case for why agencies should join the acceleration, showing how integration with shared platforms can lower costs, strengthen public trust and deliver seamless digital experiences that meet rising expectations.
Alberto Delgi Esposti, Chief Technology Officer, Office of Digital Government, Department of Premier and Cabinet WA 
For more great insights head to www.PublicSectorNetwork.co

In this episode, we catch up with Rob Wilmot, General Manager and Managing Partner, IBM Consulting Canada about why AI is being positioned as a major productivity lever for government, particularly in Canada. Rob outlines the opportunity to move from pilots to real impact by applying AI to practical, high-volume processes and improving citizen experiences.

The conversation also covers what it takes to scale responsibly: strong governance and security, a focus on a few initiatives that can be embedded across workflows, and tackling the biggest barrier of all, messy, siloed data. Rob's view is that AI will mostly augment public servants by shifting work away from repetitive tasks and enabling better outcomes.
Rob Wilmot, General Manager and Managing Partner, IBM Consulting Canada
For more great insights head to www.PublicSectorNetwork.co

This week, we are joined by Sarah Soto-Taylor, Deputy Secretary of Strategic Development, California Government Operations Agency and Chris Given, Deputy Secretary for Technology and Innovation, California Government Operations Agency who explore why cross-functional collaboration is essential for turning innovation into real-world impact. By bringing technologists and programme leaders into the same conversations, organisations can ensure emerging tools are aligned with operational priorities and practical needs — not just technical ambition.

We learn how to strengthen dialogue between technical and business teams, close the gap between capability and delivery, and create solutions that are relevant, usable and widely adopted. Listeners will gain insights into building more effective collaboration models that drive measurable results.
 
Sarah Soto-Taylor, Deputy Secretary of Strategic Development, California Government Operations Agency and Chris Given, Deputy Secretary for Technology and Innovation, California Government Operations Agency
 
For more great insights head to www.PublicSectorNetwork.co