The Public Sector Podcast features live talks, exclusive interviews and roundtables with public sector thought leaders from around the world. This podcast is pr...
Mapping the Customer Experience - Pete Saunders - Episode 117
In a recent discussion led by Charlie Hamer, co-founder of the Public Sector Network, he converses with Pete Saunders, a facilitator renowned for his expertise in customer journey mapping and service blueprinting. Their dialogue illuminates the importance of enhancing public service sector service delivery. Pete Saunders , Consultant, Pete Saunders Consulting For more great insights head to www.PublicSectorNetwork.co
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Navigating Change in the Public Sector - Mustafa Ghulam - Episode 116
In a vibrant discussion led by Charlie Hamer, co-founder of the Public Sector Network, he converses with Mustafa Ghulam, a facilitator renowned for his expertise in change management and digital transformation. Their dialogue illuminates the importance of adaptable leadership in the ever-evolving landscape of the public sector. Mustafa Ghulam, Transformation and Process Specialist For more great insights head to www.PublicSectorNetwork.co
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A 5 Year IT Modernisation Journey in 15 Minutes - Ron Hughes - Episode 115
The Employment Development Department serves millions of Californians through dedicated programs and services like unemployment and disability benefits, Paid Family Leave, workforce services and more. They’ve been on a long-term transformation project to upgrade their IT infrastructure. Ron Hughes, the Deputy Director for EDDNext, has three decades in IT leadership with a specific focus on large-scale digital transformation projects. He'll be sharing what a 5 year IT modernisation project looks like in just 15 minutes. Ron Hughes the Deputy Director for EDDNext For more great insights head to www.PublicSectorNetwork.co
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Building the Business Case for Emerging Tech - Stuart Watt - Episode 114
Building a successful business case is difficult for a number of reasons. It's important to craft a narrative that appeals to decision-makers, capturing a variety of user-benefits often involves extensive collaboration, and the project has to align with the overarching objectives of the organisation. In this episode, Stuart Watt, CIO of the Department of Primary Industries and Trade shares how he built the business case for microservices in South Australian government. Stuart Watt, CIO, Department of Primary Industries and Regions SA For more great insights head to www.PublicSectorNetwork.co
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Bridging the Gap in Data Skills - Nicky Bull - Episode 113
In a dynamic conversation, co-founder of Public Sector Network, Charlie Hamer engaged with Blue Chameleon Corporate Consultant, Nicky Bull, who illuminated the evolving landscape of data skills necessary for effective reporting and analysis. Nicky Bull, Corporate Consultant, Blue Chameleon For more great insights head to www.PublicSectorNetwork.co
The Public Sector Podcast features live talks, exclusive interviews and roundtables with public sector thought leaders from around the world. This podcast is presented by Public Sector Network, a social enterprise designed to help governments network, benchmark and establish best practice on a global scale through events, online networks and content created for public servants seeking knowledge and fresh insights.
Australia