In The Blink of A.I.

• The Ultimate AI Toolkit for Busy People ft. Gareth Rydon

  Episode SummaryAI can transform how you work, and you don’t need to be an expert to take advantage of it. Gareth Rydon, co-founder of Friyay, breaks down some of the most powerful AI tools for productivity, from meeting transcription assistants to AI-powered shopping hacks. This episode dives into practical ways to integrate AI into everyday tasks, how to think about AI models like ChatGPT, Claude, and Gemini, and why you should stop stressing over perfect prompts. Plus, Gareth shares his insights on the evolving landscape of generative AI, the competition between LLMs, and which AI tools are actually worth your time.Time Stamps00:00 – Intro: The myth of the "perfect prompt" and why you don’t need to save lists of them02:18 – What is Friyay, and how it helps businesses implement AI03:22 – The AI tool that made Gareth’s LinkedIn post go viral05:34 – AI in real life: Using ChatGPT for meal planning and school schedules09:04 – AI Tool #1: Otter AI – The best AI-powered meeting assistant13:19 – Why AI note-taking is better than manual transcription17:35 – How accurate are AI transcription tools?22:32 – The AI model race: OpenAI vs. DeepSeek vs. Google vs. XAI26:02 – The celebrity personalities of AI models (ChatGPT as Matt Damon?)32:20 – AI Tool #2: GPT-4o’s 03 Mini Mode – The ultimate online shopping assistant37:43 – Pro tip: How to find discount codes with AI41:55 – Why you should ask AI to prompt itselfResources MentionedFriyay – Generative AI studio helping businesses integrate AI (https://www.friyay.ai)Otter AI – AI-powered meeting transcription and note-taking (https://otter.ai)ChatGPT 03 Mini – OpenAI’s reasoning model, great for online shopping (https://openai.com)DeepSeek AI – Open-source LLM making waves in AI accessibilityOne Useful Thing – AI insights from Ethan MollickThe Day One NetworkIn The Blink of A.I. is part of Day One, the podcast network dedicated to founders, operators & investors.To learn more, join our newsletter to be notified of new and upcoming shows. The only content we create is content that will help Australian founders.If you want to learn about upcoming guests and when a new In The Blink of A.I. episode is available, join the Blink of A.I. newsletter.

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• Building AI Support So Good, You’ll Wonder: "Is This Even AI?" (Ft. Steve Hind, CEO Lorikeet)

  Episode SummaryIn this episode of "In the Blink of AI," host Georgie Healy interviews Steve Hind, co-founder of Lorikeet, a leading AI customer support platform tailored for complex industries like FinTech and health tech. Steve discusses the evolving landscape of AI, addressing common misconceptions about its capabilities and the importance of prioritising customer experience. He emphasises that delivering effective support, whether through humans or AI, hinges on the intent and goals of the business.Steve elaborates on the uniqueness of Lorikeet's platform, which enables companies to train AI agents to handle intricate support queries, and highlights the significance of understanding the diverse needs of customers across various sectors. The conversation also touches upon the recent $14 million funding round for Lorikeet and the impact of AI technologies like Retrieval-Augmented Generation (RAG) in enhancing customer support.Throughout the discussion, Steve shares insights on the importance of empathy in AI interactions, the role of customisation in chatbot personalities, and the necessity for businesses to adapt to the fast-paced AI advancements. He concludes with a reminder to approach AI with a mindset focused on improving customer experiences, urging listeners to be kind to AI as it continues to evolve.Time Stamps00:00 – Why AI customer support gets a bad reputation01:52 – What makes Lorikeet different from other AI support tools02:49 – Why banks and healthcare companies need AI-driven customer support09:00 – What is RAG, and why does it matter for AI-powered customer service?14:09 – The biggest mistake AI chatbots make in customer support16:26 – What does "agentic reasoning" really mean?19:12 – The cost of running AI models and why RAG reduces compute power27:46 – AI tools Steve uses every day (and his take on Perplexity and Replit)30:36 – How to stand out when applying for an AI job39:18 – What people get wrong about AGI and AI scaling lawsResources MentionedLorikeet – AI-powered customer support for FinTechs and health techs (https://www.lorikeetcx.ai/)Blackbird Ventures, Square Peg, Skip Capital – Major investors in LorikeetReplit & Cursor – AI-powered developer tools for software engineeringPerplexity AI – AI search and research assistantSuperhuman AI – AI-powered email client with automated responsesThe Day One NetworkIn The Blink of A.I. is part of Day One, the podcast network dedicated to founders, operators & investors.To learn more, join our newsletter to be notified of new and upcoming shows. The only content we create is content that will help Australian founders.If you want to learn about upcoming guests and when a new In The Blink of A.I. episode is available, join the Blink of A.I. newsletter. Sponsors:In The Blink of A.I. is supported by our wonderful sponsors:Rocking Horse: Rocking Horse helps startups access their R&D tax rebate early. Get up to $3M in non-dilutive finance, solve cash flow challenges, and accelerate growth. Easy application, fast approval. Smart investment for innovative startups. https://dayone.fm/rockinghorse Mentioned in this episode:Rocking Horse - November 2024

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• Revolutionising Pet Healthcare with AI ft. Jing Wei from Fetch

  Episode SummaryIn this episode of In The Blink of AI, Georgie Healy chats with Jing Wei, Lead AI Engineer at Fetch, an InsurTech startup backed by Airtree. Fetch is leveraging AI to streamline pet insurance claims, making vet care more accessible and efficient.Jing shares insights into AI’s role in pet healthcare, tackling handwritten vet notes, PDFs, and complex medical data to speed up claims processing. She also discusses the rise of robotic pets, including China's viral AI guinea pig Boo Boo, and the implications of AI-driven pet monitoring.The conversation explores how AI is improving veterinary diagnostics, the challenges of building AI models, and the unexpected costs of running AI startups. If you’re curious about AI in pet healthcare, robotic pets, or the technical realities of AI adoption, this episode is for you!Time Stamps00:00 – How AI is transforming pet healthcare01:11 – What is Fetch and how does AI improve pet insurance?06:00 – The rise of AI-powered robotic pets like Boo Boo13:29 – AI-powered pet monitoring: Useful or dystopian?16:11 – Can AI detect pet emotions and health issues?30:23 – The biggest challenge in AI: Handling unstructured vet records34:57 – Why PDFs are AI’s worst nightmare in pet insurance38:42 – The real cost of AI: Jing’s accidental $1,000 cloud bill39:35 – Fetch’s expansion plans: Taking AI-powered pet insurance global46:04 – Why pet owners should brush their pet’s teeth to avoid massive vet billsResources Mentioned- Fetch: InsurTech startup focused on pet insurance, utilising AI to streamline claims.- Google AI Accelerator: Program where Jing Wei refined her AI implementation skills.- Archive: Platform for non-peer-reviewed research papers, commonly used to find the latest AI research.- Hangzhou Genmo Technology: Company that produced the AI guinea pig called Boo Boo.- Tably: An app that reads cat facial cues to assess their emotions and health.- OCR (Optical Character Recognition): Technology used for text extraction from images and documents.The Day One NetworkIn The Blink of A.I. is part of Day One, the podcast network dedicated to founders, operators & investors.To learn more, join our newsletter to be notified of new and upcoming shows. The only content we create is content that will help Australian founders.If you want to learn about upcoming guests and when a new In The Blink of A.I. episode is available, join the Blink of A.I. newsletter. Sponsors:In The Blink of A.I. is supported by our wonderful sponsors:Rocking Horse: Rocking Horse helps startups access their R&D tax rebate early. Get up to $3M in non-dilutive finance, solve cash flow challenges, and accelerate growth. Easy application, fast approval. Smart investment for innovative startups. https://dayone.fm/rockinghorse Mentioned in this episode:Rocking Horse - November 2024

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• The Investor’s Playbook: What VCs Look for in AI Startups

  Episode SummaryIn this episode of In the Blink of AI, host Georgie Healy sits down with Danielle Haj-Moussa, an investor at Main Sequence, Australia’s largest deep-tech VC fund. As the first VC guest on the podcast, Danielle offers a rare inside look into what investors are really looking for in AI startups, how scaling laws are shaping the future of AI, and whether we are in an AI bubble.She dives deep into the intersection of AI and robotics, how foundational AI models are impacting real-world applications, and why Australian founders are uniquely positioned to thrive in deep tech. Danielle also shares her thoughts on AGI, AI bias, and compute efficiency, plus an unexpected insight into why so many deep-tech VCs are also DJs!If you’re a founder, investor, or just someone who wants to understand how AI startups succeed, this episode is packed with valuable insights.Time Stamps00:00 Scaling Laws & AI's Constant Evolution04:05 What Makes Deep-Tech VC Different?07:25 AI and Robotics: The Next Big Leap09:58 Is the AI Boom a Bubble?14:49 How to Spot a True AI Bubble18:25 Scaling Laws: Why They Matter (and Their Limits)21:47 The Future of Compute and AI Infrastructure27:37 What Investors Look for in AI Startups30:09 Can AI Startups Compete with Tech Giants?39:38 The AI Job Market: Will AI Replace or Create Jobs?44:44 AGI: Should We Be Freaked Out?48:19 The Regulatory Landscape for AI Startups51:11 VC Myths: Are Investors Just Vulture Capitalists?Resources MentionedMain Sequence – Australia’s largest deep-tech VC fundLovable – AI-powered tool for instant app creationRekordbox – DJ software used by professionalsDanielle Haj-Moussa's LinkedinThe Day One NetworkIn The Blink of A.I. is part of Day One, the podcast network dedicated to founders, operators & investors.To learn more, join our newsletter to be notified of new and upcoming shows. The only content we create is content that will help Australian founders.If you want to learn about upcoming guests and when a new In The Blink of A.I. episode is available, join the Blink of A.I. newsletter. Sponsors:In The Blink of A.I. is supported by our wonderful sponsors:Rocking Horse: Rocking Horse helps startups access their R&D tax rebate early. Get up to $3M in non-dilutive finance, solve cash flow challenges, and accelerate growth. Easy application, fast approval. Smart investment for innovative startups. https://dayone.fm/rockinghorse Mentioned in this episode:Rocking Horse - November 2024

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  54:55
• Saving Lives with AI: The Story Behind Harrison AI

  Episode SummaryIn this episode of In The Blink of AI, Georgie Healy sits down with Dr. Kevin Cheng, Chief Customer Officer at Harrison AI, one of Australia’s most successful AI startups. Harrison AI is transforming the medical field by developing AI-powered solutions that assist radiologists and pathologists in diagnosing diseases with greater speed and accuracy.Dr. Cheng shares the real-world impact of AI in healthcare, including a compelling story of how their AI system detected early-stage lung cancer in a UK patient, potentially saving her life. He also dives into the challenges of building AI in healthcare, the role of regulatory frameworks, and the future of consumer-driven healthcare innovations.The conversation covers AI’s potential to enhance medical workflows, reduce clinician burnout, and increase accessibility to quality healthcare—especially in underserved regions. Kevin also addresses common concerns about AI replacing human doctors and explains why he believes AI will always be an assistive tool rather than a replacement. This episode is a must-listen for anyone interested in the intersection of AI, healthcare, and innovation.Time Stamps00:00 AI Detects Early-Stage Lung Cancer: A Life-Saving Moment00:33 Introduction to Dr. Kevin Cheng & Harrison AI02:14 How AI is Transforming Radiology and Pathology03:57 Why Kevin Left Medicine to Join Harrison AI06:23 The Challenges of Building AI in Healthcare09:19 Global Regulatory Hurdles and Market Expansion12:34 How AI Supports, Not Replaces, Doctors16:40 The Future of AI in Consumer-Driven Healthcare32:04 Real-World Impact: A Patient’s Life Saved by AI36:48 The Road Ahead: Scaling AI to Millions of Patients39:25 Addressing Public Fear and Misinformation About AI42:27 Can AI Reduce the Cost of Healthcare?44:30 AI’s Role in Providing Healthcare Access to Underserved Populations45:25 Will AI Replace Human Doctors? Kevin’s Perspective46:44 Closing Thoughts and Call to ActionResources MentionedHarrison AI – Australia’s leading AI-powered medical diagnostics companyAnnalise.ai – AI-driven radiology platform that assists with X-rays and scansFranklin.ai – AI system for pathology, improving the accuracy of tissue diagnosisBBC Interview with Diane – Story of a UK patient whose early-stage lung cancer was detected by AIFDA & European Regulatory Frameworks – Key differences in AI validation processesTelehealth & Consumer Health Trends – The shift towards at-home medical diagnosticsBlackbird Ventures – VC firm backing Harrison AI and other Australian startupsNotable Quotes"In this particular scenario, AI picked up a subtle finding—stage one lung cancer—allowing for immediate treatment. That’s the difference between life and death." — Dr. Kevin Cheng"AI isn’t replacing doctors. It’s augmenting their ability to diagnose, reducing errors, and giving them a second pair of eyes." — Dr. Kevin Cheng"Healthcare is evolving. Patients are demanding more access, better efficiency, and AI is making that possible." — Dr. Kevin Cheng"We have over a thousand sites live today, processing more than seven million cases a year. Our goal? A million cases a day." — Dr. Kevin Cheng"AI can be a great leveler in healthcare, especially in regions with clinician shortages. The challenge now is making the business model sustainable." — Dr....

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