Fixable

Cold Call is hosted by Harvard Business School Chief Marketing and Communications Officer Brian Kelly. From the history of Hershey to today's biggest AI case studies, Cold Call breaks down the decisions, tradeoffs, and leadership lessons behind some of the most fascinating organizations.

In today’s episode, you’ll hear from Fixable co-host and HBS professor Frances Frei, and the former co-founder of Kayak and current co-founder and CEO of Boston Venture Studio Paul English. Their conversation explores how English brings new innovations to market. Together they break down the difference between a good idea and a bad one, explain why it’s so important to take a systematic approach to developing new ideas, and explore how English’s creative process dovetails with Frei’s “move fast and fix things” strategy.

To listen to more episodes, follow Cold Call on Apple Podcasts, Spotify, or wherever you get podcasts.
For the full text transcript, visit ted.com/podcasts/fixable-transcripts
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A great coach can be a powerful ally when it comes to solving problems at work and in life—and the good news is, anyone can learn to become one. In this Toolkit segment, Anne is the one in the hot seat as Frances interviews her about her work as a coach and the key components of a high-value coaching session. They dig into the importance of reflection, embracing discomfort, and recognizing behavioral patterns, and answer a few questions from listeners about how to coach their teammates more effectively.

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Follow Anne on Instagram and LinkedIn
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Watch Fixable videos on youtube.com/@TEDPods
Visit Anne and Frances’ website
Have a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253
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For the full text transcript, visit ted.com/podcasts/fixable-transcripts
Hosted on Acast. See acast.com/privacy for more information.

The act of reflection at work has many names—debrief, post-mortem, after-action review—but no matter what you call it, it’s a wildly powerful tool for making teams better. But are you getting the most out of it? Robert Teschner (whose call sign in the Air Force was “Cujo”) is a former fighter pilot and commander who flew some of the world's most advanced fighter jets before becoming an instructor at the Weapons School. In the Air Force, figuring out what went right and wrong can be a matter of life and death. Today, Cujo teaches business leaders how to bring the awareness, accountability, and rigor of military debriefs to their own teams. Anne and Frances sit down with Cujo to discuss how to conduct a successful debrief, where debriefs can go wrong, and how to get to the root cause of a problem. They also explore the importance of vulnerability and non-judgement when it comes to creating a psychologically safe space for reflection and learning.

Featured guest

Follow Robert Cujo Teschner on Instagram, LinkedIn, and at https://cujoteschner.com/
Buy Debrief to Win

Connect with the team

Follow Anne on Instagram and LinkedIn
Follow Frances on Instagram and LinkedIn
Watch Fixable videos on youtube.com/@TEDPods
Visit Anne and Frances’ website
Have a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253
Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok
For the full text transcript, visit ted.com/podcasts/fixable-transcripts
Hosted on Acast. See acast.com/privacy for more information.

During the pandemic, Anthony Klotz predicted the “Great Resignation”: a mass exodus of unhappy workers leaving their jobs after COVID epiphanies. Now, he’s seeing a different pattern begin to emerge as people opt to hunker down in their current jobs until they can find a better option. Anthony is an organizational psychologist and professor at the London School of Management. His recent book, Jolted: Why We Quit, When to Stay, and Why It Matters, explores how we make decisions in our jobs and careers. In this episode, he joins Anne and Frances to weigh in on the patterns developing right now in the world of quitting, offer practical advice for how to make measured decisions in a fickle job market, and explain the phenomenon he calls “jolts,” when a person experiences something that causes them to suddenly reevaluate their position. Together, they also work through a listener’s dilemma as she navigates a relationship with collaborators who mistrust each other, and offer tips for leaders who suspect a member of their team may be considering quitting.

Featured guest
Follow Anthony Klotz on LinkedIn and at anthonyklotz.com/
Buy Jolted: Why We Quit, When to Stay, and Why it Matters

Connect with the team
Follow Anne on Instagram and LinkedIn
Follow Frances on Instagram and LinkedIn
Watch Fixable videos on youtube.com/@TEDPods
Visit Anne and Frances’ website
Have a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253
Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok
For the full text transcript, visit ted.com/podcasts/fixable-transcripts
Hosted on Acast. See acast.com/privacy for more information.

Why is it so fun to watch your team win in the World Cup or to be a Knicks fan as they finally get an NBA championship? There’s a collective joy in sports that can also be found in art, theater, and comedy. In this episode of How to Be a Better Human with Maxwell Pearce, Chris talks to him about his accomplishments as a mixed media artist and a Harlem Globetrotter. Maxwell integrates playfulness into his art and in sports—whether it’s using shoelaces as texture in his artwork or training his body to perform a basketball trick shot. Maxwell shares how play is the secret ingredient in his career and how changing the way he thinks about the rules and mistakes allows him to have more fun and more successes.
For the full text transcript, visit ted.com/podcasts/fixable-transcripts
Hosted on Acast. See acast.com/privacy for more information.