Microsoft Innovation Podcast

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This episode explores practical ways to drive Copilot adoption across an organisation. Heather Severino shares clear guidance on identifying early champions, building cross functional readiness, reducing resistance, and designing effective training. She explains how tools such as Loop, Teams, Clipchamp and Copilot features support collaboration, productivity and engagement. The conversation provides a grounded look at how to help teams build confidence with AI and create sustained, secure and well supported usage.
🎙️ FULL SHOW NOTES
https://www.microsoftinnovationpodcast.com/791
👉 What you’ll learn       
How to identify early adopters who accelerate Copilot uptake 
How to design training that builds confidence and practical skills 
How to prepare IT and support teams for Copilot readiness 
How to use questioning techniques to uncover high value use cases 
How to support teams with tools like Loop, Teams and Clipchamp 
✅ Highlights      
“You want to find the people that are curious about it.” 
“Success to me is that they’re using it, looking at those reports.” 
“We want to come up with a policy for usage and have some of those guardrails in place.” 
“They wanted to have everything in place before they did it.” 
“Find the people that are curious about anything that is cutting edge.” 
“Those are usually the people that are going to want to dig in and learn.” 
“I am getting more questions about agents recently.” 
“The facilitator agent is also great about keeping you on track.” 
“There is some confusion about OneNote and Loop.” 
“I would love to see more crossover and uniformity.” 
“Create was one of those aha moments.” 
“Clipchamp has a lot of the AI capabilities built into it.” 
🧰 Mentioned       
Microsoft 365 - https://www.microsoft.com/en-us/microsoft-365 
Copilot - https://copilot.microsoft.com/ 
LinkedIn Learning - https://www.linkedin.com/learning/ 
Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 
✅ Keywords     
copilot, adoption, microsoft 365, loop, onenote, teams, clipchamp, training, ai skills, power platform, productivity, change management 
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If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

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Discover practical strategies with Dan Barber for overcoming imposter syndrome, building resilient tech teams, and leveraging AI as an ally. Learn how consulting skills, clear goals, and supportive cultures drive success in technology and AI-driven environments.
👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/790

🎙️ What you’ll learn   
Apply actionable tools to overcome imposter syndrome 
Build and retain high-performing technology teams 
Use AI to boost confidence and productivity 
Strengthen consulting skills for business impact 
Foster cultures of trust, feedback, and continuous improvement 
✅ Highlights 
“AI can help you with a blank canvas and turn a blank canvas into a starter for 10th, and get you moving, get you motivating, break that blank page sort of fear and anxiety that gets built up.”  
“Brag list is something I do myself and I also encourage others to do.” 
“You develop this network where you don’t have to be the font of all knowledge.” 
“Having that sensible conversation, I think we are losing that.” 
“You’re not just a developer. You are a consultant.” 
“If you don’t feel, if you feel like you’re just being managed, again, that just becomes you being a number again.”  
“Build the right culture, you have that mentality from everyone.” 
“If you have them all, it’s not going to make you motivated. It’s just going to bring you to break even, if you like.”  
“You’ve got to look at some of these other variables and they are, they’re so important, you know, and yes, they take time.”  
“Let’s rebuild your vision. Let’s realign to your vision.” 
🧰 Mentioned 
Microsoft Power Platform: https://www.microsoft.com/en-us/power-platform  
Azure: https://azure.microsoft.com/en-us  
Dynamics: https://azure.microsoft.com/en-us  
Business Central: https://www.microsoft.com/en-us/dynamics-365/products/business-central  
Copilot: https://copilot.microsoft.com/  
✅Keywords   
ai, imposter syndrome, consulting skills, tech teams, power platform, business central, azure, dynamics, copilot, culture, feedback, continuous improvement 
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
Support the show
If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM 
 
Explore how Andy Sitison uses AI-powered storytelling to uncover hidden patterns, build trust, and drive meaningful engagement. Learn why human connection, agility, and intent are essential for businesses navigating rapid technological change. Gain practical insights from Andy on leveraging AI as a creative tool and fostering a culture of trust and adaptability. 
 
👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/789  
🎙️ What you’ll learn  
Identify actionable ways to use AI for analysing customer stories 
Build trust and engagement through authentic storytelling 
Apply agility and intent to stay ahead in tech-driven markets 
Develop internal AI skills and centres of excellence 
Move beyond traditional advertising to foster genuine community connection 
✅ Highlights 
“We explore real-world AI applications, share practical insights, and discuss how businesses are implementing responsible, ethical, and trustworthy AI.” 
“We help them find the signal in the noise… AI allows us to find those unique patterns.” 
“Giving them the voice itself is important.” 
“Stories are more primitive… there’s a natural imprinting on us that does that.” 
“Telling a human, bringing a story to the table is going to naturally connect with humans.” 
“Tech is one of those things we need to ride like a surfboard.” 
“Companies should consider… planet, society, economy.” 
“Trust is a heck of a sales tool. If you can find a way to help people trust you and your brand, genuinely trust it, it’s gold.” 
“First thing for companies to do to tell a better story of their customers is look internal with these technologies to make their team better.” 
“People are tired of ads. Your ads don’t work.” 
🧰 Mentioned 
Machine learning - https://learn.microsoft.com/en-us/training/paths/create-machine-learn-models/  
Generative AI - https://learn.microsoft.com/en-us/ai/playbook/technology-guidance/generative-ai/  
Center of excellence model - https://learn.microsoft.com/en-us/power-platform/guidance/coe/overview  
✅Keywords 
ai, storytelling, business, technology, trust, agility, customer engagement, centre of excellence, community, human connection, brand, creative tool 
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
Support the show
If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM 
 
Discover how organisations are building practical AI capability with Microsoft Copilot, Zero Trust, and robust data security. Learn actionable strategies for readiness, compliance, and continuous professional development in a rapidly evolving tech landscape featuring insights from Sam Brazier-Hollins.
🎙️ Full Show Notes
https://www.microsoftinnovationpodcast.com/788
👉 What you’ll learn     
Assess Copilot readiness and secure sensitive data before deployment 
Apply Zero Trust principles and simplify data labelling for real-world use 
Use Copilot to streamline meetings, notes, and executive summaries 
Identify and address over-shared information risks in M365 
Build a culture of continuous learning and knowledge sharing in tech teams 
✅ Highlights     
“We call it a M365 Copilot readiness assessment, where we go and look at your data.” 
“Zero Trust is a great one. It spikes up every sort of year.” 
“Data labelling is really key. Keep it simple so users don’t overthink.” 
“Copilot is so powerful at finding information that’s been lost somewhere.” 
“Mandatory labelling: before you can hit save, you have to enforce it there.” 
“Meeting recordings and Teams notes - Copilot can summarise, give action items, and minutes.” 
“The value of having this licence is we’ve saved 2 man hours of this consultant.” 
“Security Copilot is really good at certain use cases. Some predefined ones work exactly as they say on the tin.” 
“Continuous professional development - can’t just rely on what you knew last month or last year.” 
“The best person in the team isn’t the person who’s got the most information. It’s the person who’s best at sharing.” 
“Microsoft’s changing those things, they’re now disabling basic authentication, great.” 
“It’s constantly changing and there’s a bit of that sort of almost gamification of it.” 
 🧰 Mentioned     
Microsoft 365 - https://www.microsoft.com/en-us/microsoft-365 
Microsoft Copilot - https://copilot.microsoft.com/ 
Purview - https://www.microsoft.com/en-us/security/business/microsoft-purview 
Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 
✅ Keywords      
copilot, zero trust, data labelling, security, microsoft 365, purview, compliance, teams, sharepoint online, professional development, knowledge sharing, australian government 
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
Support the show
If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

A practical discussion with Mary Pantelopoulou on quantifying and realising business value from AI and low code, using the Business Value Assessment to tie Power Platform, M365 Copilot, and autonomous agents to top‑line growth, cost reduction, risk mitigation, and redesigned processes that free people to focus on higher‑value work.

👉️ Full Show Notes
https://www.microsoftinnovationpodcast.com/787

🎙️ What you’ll learn  
Frame AI investments with a clear business value model tied to strategic objectives 
Identify and quantify use cases using benchmarks and customer scenarios 
Move beyond time savings to decisions on how freed time is used 
Rethink processes for AI, not just automate existing steps 
Apply autonomous agents to transform CRM/ERP into intelligent platforms 
 ✅ Highlights  
“It feels like when the internet was introduced… a big disruptive thing.” 
“Our focus is business applications, Power Platform, and recently M365 Copilot.” 
“We help customers quantify: if I’m spending $1, how much am I getting in return?” 
“We use our own technology—customer zero—to benchmark and quantify value.” 
“What do you actually do with this time… that’s the most interesting.” 
“Think about your processes, but rethink them.” 
“AI is becoming the backbone of our modern business applications.” 
“We’ve brought modern work and business applications together in a team called ABS.” 
“Pre‑built autonomous agents in sales, service, finance, supply chain, and customer insights.” 
“Traditional CRM and ERP are transformed into intelligent platforms.” 
 🧰 Mentioned 
Business Value Assessment (BVA) tool - https://learn.microsoft.com/en-us/power-platform/guidance/coe/business-value-toolkit 
Power Platform - https://www.microsoft.com/en-us/power-platform 
M365 Copilot - https://www.microsoft.com/en-us/microsoft-365-copilot 
Agents / autonomous agents - https://blogs.microsoft.com/blog/2024/10/21/new-autonomous-agents-scale-your-team-like-never-before/ 
Customer zero - https://www.microsoft.com/insidetrack/blog/inside-microsoft-being-customer-zero-in-an-ai-powered-world/ 
Contact center productivity - https://www.microsoft.com/en-us/dynamics-365/products/contact-center 
✅Keywords 
ai, power platform, business value assessment, m365 copilot, autonomous agents, crm, erp, productivity, one microsoft, finance, contact center, low‑code 
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
Support the show
If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith