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The WealthTech Podcast

Mark Wickersham
The WealthTech Podcast
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  • Using the Force (of your CRM): How Advisors Can Master Their Data | Sue Cheema, Elite Consulting Partners
    In this episode of The WealthTech Podcast, host Mark Wickersham sits down with Sue Cheema, Chief Information Officer at Elite Consulting Partners.  Sue is know of a Jedi Master of the CRM. Sue shares her years of experience in working with Advisors to optimize important application. Together they discuss:Common Technology Issues and Mistakes Firms MakeCRM Data ManagementThe 7 Keys Pillars to a CRMHow AI is impacting the advisor tech stackHow Advisors can use technology to better communicate with their clientsCRM Tech TrendsThree Questions That Have Nothing to Do with WealthTech (or CRMs) 🎥 Watch on YouTube: https://youtu.be/thBIWPdwUSAAbout Sue Cheema:Sue Cheema is an information technology and Salesforce expert, specializing in creating scalable strategies for CRM solutions implementation that amplifies enterprise productivity. With her 15+ years in the industry there are not many problems she has not solved for her clients; she is passionate about finding platform commonalities to enhance efficiencies and create an ecosystem for her clients.About Elite Consulting Partners:Elite Consulting Partners is a transition consultant, practice management, and business consulting firm focused on providing strategic advice and solutions to the financial services industry.About The WealthTech Podcast:The WealthTech Podcast is a bi-monthly interview series hosted by Mark Wickersham. Each month we present conversations with various industry leaders that focuses on the challenges family wealth firms face with technology, people and process. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Risclarity. Risclarity fills the technology gaps family wealth firms face when serving the complex needs of ultra-high net worth families.
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  • Frustration to Innovation: Fixing Family Office Software | Alex Lin SumIt
     In this episode of The WealthTech Podcast, host Mark Wickersham sits down with Alexandre Lin, Co-Founder and CEO of SumIt.  Alex created SumIt from his experience in working within his family business and the short comings he had with the accounting tools available. Together, they discuss: ·         Alex’s founder journey ·         The importance of building software specifically for family offices ·         Why retail software fall short for family offices ·         The impact AI is having on technology and staffing ·         And what the future holds for the industry  🎥 Watch on YouTubeAbout AlexDriven by his experience leading his family's real estate ventures in France and China, Alex founded SumIt and has collaborated with 30+ family office advisors to simplify family office accounting. SumIt now serves some of the largest single and multi-family offices in the US. About SumItSumIt provides intuitive accounting software built for family offices, making it easy to manage financials across multiple entities. With AI-powered automation, seamless bank integrations, and one-click consolidated reporting, SumIt eliminates complexity so that family offices can save time, improve accuracy, and focus on strategic decision-making. About The WealthTech Podcast:The WealthTech Podcast is a bi-monthly interview series hosted by Mark Wickersham. Each month we present conversations with various industry leaders that focuses on the challenges family wealth firms face with technology, people and process. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Risclarity. Risclarity fills the technology gaps family wealth firms face when serving the complex needs of ultra-high net worth families.
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  • M & A Minefields: What Advisors Miss in Tech Integrations | Linda Bready
    What really happens when advisory firms merge—and the tech doesn’t play nice?In this episode of The WealthTech Podcast, Mark Wickersham sits down with Linda Bready for a candid conversation about the real-world challenges advisors face during M&A activity and post-deal integration. With decades of experience navigating complex tech ecosystems, Linda shares her frontline perspective on why so many integrations fail—and what advisors need to know to avoid the common pitfalls.The discussion dives into the cost of poor data, the disconnect between executive vision and operational reality, and the overlooked human element in tech transitions. Linda highlights practical lessons for advisors who are evaluating new platforms, merging firms, or onboarding clients from acquired books of business. 🎥 Watch on YouTubeAbout Linda Bready Linda Bready is the president of CleverCX and founder of CleverX Consulting. A longtime innovator in financial services, she has helped shape the evolution of advisor technology and operations for more than two decades. She founded B-Ready Outsourcing, which was acquired by Envestnet in 2010, served in executive roles at FolioDynamix and Envestnet, and has consulted with industry leaders including Fidelity and eMoney. Today, she works with RIAs to improve operations, prepare for growth or acquisition, and lead successful post-sale transitions.Company Overview CleverX Consulting helps RIAs improve operations, strengthen teams, and prepare for M&A or growth—with a hands-on, practical approach that drives results. CleverCX is transforming financial advice by seamlessly connecting investment products with simple financial planning, wrapped in an intuitive client experience.About The WealthTech Podcast:The WealthTech Podcast is a bi-monthly interview series hosted by Mark Wickersham. Each month we present conversations with various industry leaders that focuses on the challenges family wealth firms face with technology, people and process. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Risclarity. Risclarity fills the technology gaps family wealth firms face when serving the complex needs of ultra-high net worth families.
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  • What the Data Says: WealthTech Spending Trends Survey Insights | Chris Bendtsen, Celent
    Turning Data into Direction: WealthTech Survey Insights with Chris BendtsenIn this episode of The WealthTech Podcast, Mark Wickersham sits down with Chris Bendtsen, Senior Analysts Wealth Technology at Celent, to dig into their latest wealth management technology survey. It's always get exciting when there’s real data behind the conversation—and Chris brings just that. We unpack what firms are actually prioritizing when it comes to technology, where client experience is headed, and what the leading firms are thinking about data integration, automation, and AI. Chris also shares some surprising trends about how firms are balancing innovation with legacy systems—and where they might be getting stuck. If you're navigating tech decisions in wealth management—or advising those who are—this conversation offers a grounded, data-backed look at where the industry is moving and what’s actually working.  🎥 Watch on YouTubeAbout Chris BendtsenChris Bendtsen is a Senior Analyst at Celent covering wealth management technology. His research expertise includes technology spending in wealth management and private banking, wealthtech startups, AI and generative AI in wealth management, portfolio management systems, and alternative investment platforms. Prior to joining Celent, Chris was a Lead Analyst at CB Insights covering fintech and venture capital, and before that a Principal Researcher at Gartner covering financial services digital marketing.About CelentCelent is the leading research and advisory firm focused on technology for financial institutions globally. For over 20 years, Celent has helped senior executives make confident decisions around their technology strategies to execute at scale. Celent offers objective advice and clarity, backed by a database of thousands of solutions and award-winning global best practice use cases. Celent is now part of GlobalData.About The WealthTech Podcast:The WealthTech Podcast is a bi-monthly interview series hosted by Mark Wickersham. Each month we present conversations with various industry leaders that focuses on the challenges family wealth firms face with technology, people and process. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Risclarity. Risclarity fills the technology gaps family wealth firms face when serving the complex needs of ultra-high net worth families.
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  • AI, Big Data and the Upcoming WealthTech Revolution | Doug Fritz & Michael Perez, F2 Strategy
    In this episode of The WealthTech Podcast, host Mark Wickersham sits down with Doug Fritz and Michael Perez of F2 Strategy. They explore how AI has moved from hype to real-world adoption, particularly in areas like automated note-taking, client communications, and document processing. The discussion also highlights the increasing role of AI agents and the operational efficiencies they unlock. Michael shares how family offices are modernizing from paper-heavy processes to sophisticated digital platforms—driven largely by next-gen expectations and a need for transparency. Other topics include: Navigating the best-of-breed vs. comprehensive tech stack debateThe critical importance of implementation, change management, and vendor oversightWhy scalability, interoperability, and cybersecurity are must-haves—not nice-to-havesWhether you're a family office executive, tech provider, or industry strategist, this episode offers practical insights on what it takes to future-proof your technology decisions. 🎥 Watch on YouTube About Doug FritzDoug Fritz is the co-founder and executive chair of F2 Strategy. Doug, a veteran CTO and sought-after WealthTech consultant, leads an all-star team of executives in technology-driven operations, digital client engagement, performance and implementation, among many other areas for clients. Through F2’s Outsourced CTO (OCTO) model and strategy consulting services, Doug is passionate about helping firms of all sizes deliver exceptional client and advisor experiences. About Michael PerezMichael has over 25 years of experience in providing professional services to the wealth management industry with a target on private banking and trust companies. His unique combination of asset management business skills and systems experience has helped him lead multiple finance transformation programs such as business process outsourcing, financial systems implementation, merger conversion and integration, performance improvement and process redesign. About F2 Strategy F2 Strategy is a leading wealth management technology and marketing services firm helping complex RIA, wealth, bank/trust and family office firms improve their technical capabilities to build exceptional client and advisor experiences. Led by former executives of a wide range of top-rated wealth firms and family offices, F2 Strategy combines their results-driven management strategy with industry-leading, proprietary research to create customized high-tech solutions. A diverse, creative, and people-centric company, F2 Strategy believes the right technology has the power to support, elevate, and empower us all to reach the highest level of fulfAbout The WealthTech Podcast:The WealthTech Podcast is a bi-monthly interview series hosted by Mark Wickersham. Each month we present conversations with various industry leaders that focuses on the challenges family wealth firms face with technology, people and process. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Risclarity. Risclarity fills the technology gaps family wealth firms face when serving the complex needs of ultra-high net worth families.
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About The WealthTech Podcast

The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Each episode Mark interviews the movers and shakers in the wealth management industry sharing their years of experience and insights into the topics that are important to the industry. The podcast is produce by Brad Oliver.The WealthTech Podcast is brought to you with the generous support of Risclarity. Risclarity fills in the technology gaps family wealth firms face when serving the complex needs of ultra-high net worth individuals and families. DisclaimerThe information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors.The WealthTech Podcast makes no representations as to the accuracy or completeness of any information shared and assumes no liability for any errors or omissions.
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